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Inbox
Learn how to send messages and manage your Endear inbox
What are our monthly messaging package limitations?
How do I set up phone number forwarding?
Why does my link change when I send a message?
Why isn't our shortened link working? The original one does work.
What is the difference between converted messages and clients
When should I send a text message vs an email message?
How do I use in-line images in my messaging?
What happens to emails that are delayed by 24h message limit?
The image in my message is creating a hyperlink. Why?
I'm unable to hyperlink a URL to text...am I doing something wrong?
A customer's phone won't allow them to open a message due to being "unsafe"
What does the 24-hour autoblock mean?
Why are some emails sent from Endear ending up in spam folders?
Why do I have fewer text characters available than usual?
Is there a way to stop sending a mass message?
How to enhance messages & templates
How do I resubscribe a customer to messages?
What are Merge Fields and how do I use them?
How long can my text messages be?
Can I share videos through Endear?
Endear's Mobile App (in beta)
How do I add a link to a message?
How do I add Stories to a message?
Can I include images in my messages?
How do I reply to an existing thread with a customer?
How do I schedule a message for later?
How do I preview messages?
How do I use merge fields in messages?
How do I send a new message to a customer?
How do I message one or more customers on Endear?
How do I add products to a message?
How do I send a message from Endear's mobile app?
When can I send SMS messages to consumers in the US?
When can I send email messages to consumers in the US?
What do customers see when I message them?
Can customers start conversations with me?
How do I message an entire audience of customers?
How do I add or remove participants from a conversation?
How do I know if my message was delivered successfully?
How do I unsubscribe customers?
How do I remove recipients from a message?
How do I add multiple recipients to my messages?
How do I search and filter my messages?
How can I change the Sender name customers see when they receive my emails?
How do I add and edit my signature?
What are message statuses and how do I change them?
How do I hide the team inbox from users?
What are the sections in my Messaging inbox?
Who else can see and respond to my messages?