Applies to: All (Users, Managers, & Admins)
Overview
Once you've composed a message in Endear, you can choose to send it to your audience at a later time or date. You can schedule messages when composing from the inbox, a customer profile, an audience, or directly from the floating composer in a conversation thread.
Compose your message. When you are ready to schedule, you can either select the Schedule button at the bottom of the compose window or the downwards carrot.
Choose your desired date and time for message delivery and select Confirm.
Then select Send or the upwards carrot.
1. Compose your message and select Schedule or the downwards carrot key. The version of your composer depends on your brand settings.
Schedule
Down Carrot
2. Choose which day and time you'd like to schedule the message
3. Select Confirm or Send using the up-arrow.
Confirm button.
Send via up arrow
4. Review your Scheduled messages from your Inbox by selecting Inbox > Scheduled.
5. When viewing a scheduled message, you can duplicate, edit or cancel. To edit the message, first select Cancel. Then you can make changes to the message, or select cancel again to fully delete the message.
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