Applies to: All (Users, Managers, & Admins)

When writing a message to a customer, you can attach Stories to your email or SMS. Stories are a great way to keep your customers engaged with specific items you've selected. Learn more about Stories.

Step 1. Compose a new message or reply to an existing thread.

Step 2. After writing your message, click the Stories icon

Step 3. Select the Story you want to include in your message and click Insert Story.

Step 4. Click the Preview button to preview your message.

Step 5. Click Send.

Still Need Help?

We are happy to assist you for more 1:1 direction. Reach out to our live chat!