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How do I search and filter my messages?
How do I search and filter my messages?

Search and filter messages

Leigh Sevin avatar
Written by Leigh Sevin
Updated over a week ago

Applies to: All (Users, Managers, & Admins)

From your Conversations tab, you can search through all the messages sent from your location or filter your list of conversations.

To Search for a Message:

1. Click into the Search conversations field.

2. Enter who you're searching for and click Enter on your keyboard.

Type "pat ty"

To search through drafts or templates, click the Drafts or Templates tab in the left menu and repeat your search.

To Filter Your Messages:

Step 1. From the Conversations tab, click Type or Status to filter your conversations by the type of message or status of a message or click More filters to add more filters.

Check SMS
Click on Clear

Step 2. Click on More filters to view more filters

Click on More filters

Step 3. Select one of the options to define your filter

Click on Done

4. Click Done once you've added all of your filters.

Click on Done

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