Applies to: All (Users, Managers, & Admins)
With Endear, you can send a message to one or multiple customers at once. (TIP: follow this guide if you'd like to message an entire audience of customers. ).
Standard users can message up to 100 customers to contact; managers and admins can message up to 2,500 people at once.
To Add Recipients:
Adding Recipients when Composing a new message
Solutions overview:
Under To, search and select customers
Click Continue
1. Search and Select Customers
2. Click on Continue
Adding Recipients from a Draft
After starting a message, you add additional recipients
Solutions Overview:
From a draft Click on Add
Select an audience
Check Select Customers
Click on Save
From a draft Click on Add
2. Select an audience
3. Check Select Customers
4. Click on Save
Removing Recipients from a message
You can remove any customers from your draft before sending a message.
Overview:
Under recipients Check Select which customers you'd like to remove
Click Remove
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