All Collections
Adding Recipients to Messages
How do I add multiple recipients to my messages?
How do I add multiple recipients to my messages?

Adding additional recipients to and removing them from messages.

Leigh Sevin avatar
Written by Leigh Sevin
Updated over a week ago

Applies to: All (Users, Managers, & Admins)

With Endear, you can send a message to one or multiple customers at once. (TIP: if you want to message an entire segment of customers, you must select the segment first, then compose a message to everyone).

To Add Recipients:

Step 1. From the compose window of a new message, click Edit


Step 2. Click the Add button to bring up your available segments


Step 3. Click on a segment to bring up a list of potential recipients.


Step 4. Choose your recipients either by selecting an entire page or by searching for specific customers and selecting them from the list by checking the box next to their name.

Standard users can message up to 100 customers to contact; managers and admins can message up to 2,500 people at once.

Step 5. Click Save at the bottom of the page.


(TIP: Use the Search bar at the top to find customers within the selected segment more quickly.)

You'll see a the name and/or total number of recipients at the top of your message in the To field.

Adding or Removing Recipients

Once you've added one batch of customers, you can continue adding more or choose to remove recipients by clicking Edit from the message screen.

Edit Button

The edit screen will bring you to your composer window within the messaging module, with all your current recipients on the right-hand side.

To remove someone or multiple people, check the box next to their names, then click Remove

Screen Shot 2021-05-17 at 7.13.33 PM

If you'd like to keep adding recipients, click on the Add button and repeat the steps 3-5 above.

Screen Shot 2021-05-17 at 7.14.44 PM

Still Need Help?

We are happy to assist you for more 1:1 direction. Reach out to our live chat!

Did this answer your question?