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How do I set up phone number forwarding?
How do I set up phone number forwarding?

Adding store phone number for call forwarding

Leigh Sevin avatar
Written by Leigh Sevin
Updated over a week ago

Applies To: Admins

Most brands set up call forwarding in the case their customer wants to move from SMS messaging to calling the store location directly.

Overview:

  1. Click on Settings

  2. Click on Contact Methods

  3. Choose the SMS number you'd like to setup forwarding for

  4. Click "Edit" under Call Forwarding

  5. Enter your number and hit Save


1. Click on Settings

Click on Settings

2. Click on Contact methods…

Click on Contact methods…

3. Choose the SMS number you'd like to setup forwarding for

Click on Jackson Street

4. Click "Edit" under Call Forwarding

Click on Edit

5. Enter your number and hit Save

Click on Save

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