Applies to: All (Users, Managers, & Admins)
Adding a template to a message can save you a lot of time when writing common types of messages, such as thank-you notes. After adding a template, you can always edit and make changes to the text to add a personal touch. Learn more about creating templates.
Overview:
Compose a new message
Click on Actions > Insert Templates
Select your template and Click Confirm Template
Choose to Replace Draft or add to Draft. (If there is already text written in your message, then you'll be prompted to choose between replacing your current draft (removing all that you've already written) or adding the template to the end of your current message ("add to draft"). Choose an option and you'll be brought back to your compose window to continue editing your draft.)
2. Click on Insert templates
3. Select your template and Click Confirm Template
3. Choose to Replace Draft or add to Draft.
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