Applies to: All (Users, Managers, & Admins)
Seeing that the original link that was sent to a customer has changed in format?
No worries! Every link in messages sent through Endear will get shortened. This is how we track clicks and ensure the links aren't too long that they take up all the characters in the text message.
When your customer clicks on the link, it will redirect them to the original link you included in the message.
Still Need Help?
We are happy to assist you for more 1:1 direction. Reach out to our live chat!