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reading your messages received over time report
Reading
Your
Messages
Received
Over
Time
Report
Learn how to see insights on all of
your
messages
received
through Endear with the
Messages
Received
Over
Time
Report
… The number of
messages
that started a brand new thread
Received
Reply: The number of
messages
…
received
Is Reply: The number of
messages
that are replies to a previous message Is New:
Reading
Your
Messages
Sent
Over
Time
Report
The
Messages
Sent
Over
Time
report
gives you insights into how
messages
from
your
team are performing and converting…
Received
Reply: The number of
messages
that
received
a reply from a customer… You can adjust
your
report
based on timeline, interval, or filters
Reading
your
Sales
Over
Time
Report
This
report
provides helpful data about every purchase attributed to a message sent through Endear… Applies to: All (Users, Managers, & Admins) In the "Sales
over
time
"
report
, you'll find a recap…
Time
report
, which takes
your
role (user, manager, admin) into consideration
How do I view the full order details of a purchase?
You can view the full order details of conversion through
your
sales
over
time
report
… From the Insights module, click on the Create
Report
button and select "Sales
Over
Time
" 2… Applies to: All (Users, Managers, & Admins) Dig into the details of
your
customers orders to view
How do I add a template to a
message
?
Save
time
by using templates in
your
messages
… Choose an option and you'll be brought back to
your
compose window to continue editing
your
draft.)… Applies to: All (Users, Managers, & Admins) Adding a template to a message can save you a lot of
time
How do I schedule a
message
for later?
Schedule
messages
to send
messages
at a specific date and
time
that works best for
your
audience… Review
your
Scheduled
messages
from
your
Inbox by selecting Inbox > Scheduled. 5… Choose
your
desired date and
time
for message delivery and select Confirm
How do I build and save a
report
?
Any user can build a
report
in Endear in order to better understand user performance and conversions…
Messages
Received
Over
Time
:
Messages
your
team has
received
through Endear Otherwise, choose a…
Messages
Sent
Over
Time
:
Messages
your
team has sent through Endear
Klaviyo x Endear Integration
View customer marketing data, prevent
over
-communication, and sync Endear
messages
to Klaviyo… they've already
received
from
your
brand…
messages
to the right people at the right
time
Why do sales totals differ across my
reports
?
Learn why sales numbers may differ between various
reports
… this month
report
is different the Total order value in
your
Team Sent
Messages
report
… The Team Sent
Messages
report
displays all the
messages
that were sent
over
the selected timeline
What do Endear's default
reports
tell me?
Endear provides basic reports out-of-the-box to help you understand how
your
team is doing… "Sales
Over
Time
"
report
and
your
"
Messages
sent
over
Time
"… Clicking View
Report
will bring you to a more thorough and editable
report
related to the
messages
your
