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Messages Received Report
Reading Your Messages Received Over Time Report
Reading Your Messages Received Over Time Report

Learn how to see insights on all of your messages received through Endear with the Messages Received Over Time Report

Leigh Sevin avatar
Written by Leigh Sevin
Updated over a week ago

Applies to: Admins, Managers

The Insights page tracks the following information:

  • Total: The total number of messages received

  • Is Reply: The number of messages that are replies to a previous message

  • Is New: The number of messages that started a brand new thread

  • Received Reply: The number of messages that received a reply from a user

  • Has Image: The number of messages that included at least one image

  • Has Attachment: The number of messages that included at least one attachment

  • Has Asset: The total number of messages that included at least one Story or product

To view Insights

  1. Click on Insights in the left hand side navigation.

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