Skip to main content

Advice and answers from the Endear Team

Search results for:how do i make someone an admin or manager
How do I change a user's role?
Learn how to change a user's role to an admin, manager, or user… Applies to: Admins You can change a user's role to an admin, manager, or user at anytime following
How can I CC or BCC someone on an email message?
Learn how Endear handles when someone is added the cc or bcc on an email conversation… Can I add additional recipients to an email message via CC or BCC?… What happens if a customer sends me an email with someone on the CC?
How do I message an entire audience of customers?
Learn to message all the customers in an audience- Admin & manager feature… How to message an audience of customers… Applies to: Managers, Admins and Users You can send to an entire audience of 10 for users, 25 for
What is the difference between an Admin, Manager, and User?
Admins can do everything a Manager or User can do… Managers can also do everything a User can do… Admin Manager User Create & edit all teams and users Bulk message customers (up
How do I refer someone to Endear?
*The referee must work for a brand or retailer that does not already use Endear, either on a trial or… We always appreciate when you introduce us to someone new, and we love rewarding you for doing so!… Direct your Referree to enter your name as their promo code during sign up or mention you in their demo
How do I Cancel or Delete an Appointment?
Learn how to cancel or delete an appointment in Endear… Applies to: All (Users, Managers, & Admins)​ ​ ​Overview: 1. Click on Customers 2
How do I edit an audience?
Learn how to edit an audience including the name, description, and who has access to it… Reach out to your manager or account admin for help. 2… Editing an Audience from the Audience Page
How do I create an Audience?
Organize your customers into easy-to-access groups by creating an Audience… Apply one or more filters that you would like included in your audience Not sure how to apply filters… this will cause them to either be included in or removed from particular audiences
How do I delete an Audience?
Delete an Audience… Applies to: All (Users, Managers, & Admins) There are two places where you can delete an Audience
How do I turn an import into an Audience?
Create an audience of a recent import of customers… Here's how. Solution Overview Step 1… an audience