Advice and answers from the Endear Team

Search results for:how do i make someone an admin or manager

How do I change a user's role?

Learn how to change a user's role to an admin, manager, or user… Applies to: Admins You can change a user's role to an admin, manager, or user at anytime following

How do I message an entire audience of customers?

Learn to message all the customers in an audience- Admin & manager feature… How to message an audience of customers… Applies to: Managers, Admins and Users You can send to an entire audience of 10 for users, 25 for

How do I refer someone to Endear?

*The referee must work for a brand or retailer that does not already use Endear, either on a trial or… We always appreciate when you introduce us to someone new, and we love rewarding you for doing so!… Direct your Referree to enter your name as their promo code during sign up or mention you in their demo

How do I delete an image from our Assets folder? [Admin Feature]

Deleting an image from your Assets folder… Applies to: Admin Only Here's how to delete an image in your Assets folder… How to Delete a Single Asset

How do I edit an Audience?

Change the name or description of your Audience, or remove it entirely. … Applies to: All (Users, Managers, & Admins) There are 2 ways to edit the name or description of an… Make the desired changes to the name or description of your audience and click Update Audience

What is the difference between Admin, Manager, and User?

What permissions do Admin, Manager, and Users have?… User's with the role of Admin in Endear can see and do anything in the account… Admin

How do I delete an Audience?

Delete an Audience… Applies to: All (Users, Managers, & Admins) There are two places where you can delete an Audience

How do I create an Audience?

Organize your customers into easy-to-access groups by creating an Audience… Apply one or more filters that you would like included in your audience Not sure how to apply filters… this will cause them to either be included in or removed from particular audiences

How do I turn an import into an Audience?

Create an audience of a recent import of customers… Here's how… You can choose to remove this tag, or add your own, but you'll need at least one tag in order to create

What are message statuses and how do I change them?

How do I change a message's status?… Learn more about how your inbox sections work… Follow Up: A customer has not been replied to in an extended amount of time To Change the Status