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reading your messages received over time report
Reading
Your
Messages
Received
Over
Time
Report
Learn how to see insights on all of
your
messages
received
through Endear with the
Messages
Received
Over
Time
Report
… The number of
messages
that started a brand new thread
Received
Reply: The number of
messages
…
received
Is Reply: The number of
messages
that are replies to a previous message Is New:
Written by
Angela Lynch
Updated over a week ago
Reading
Your
Messages
Sent
Over
Time
Report
The
Messages
Sent
Over
Time
report
gives you insights into how
messages
from
your
team are performing and converting…
Received
Reply: The number of
messages
that
received
a reply from a customer… You can adjust
your
report
based on timeline, interval, or filters
Written by
Angela Lynch
Updated over a week ago
Reading
your
Sales
Over
Time
Report
This
report
provides helpful data about every purchase attributed to a message sent through Endear… Applies to: All (Users, Managers, & Admins) In the "Sales
over
time
"
report
, you'll find a recap…
Time
report
, which takes
your
role (user, manager, admin) into consideration
Written by
Angela Lynch
Updated over a week ago
Why am I seeing different sales totals in my
reports
?
Your
total sales and
messages
sent
over
time
numbers may differ based on certain selected timeframes… "Sales
over
time
"
report
and
your
"
Messages
sent
over
time
"
report
…
Your
"
Messages
Over
Time
"
report
displays all the
messages
you have sent
over
the timeline you've selected
Written by
Angela Lynch
Updated over a week ago
How do I view the full order details of a purchase?
You can view the full order details of conversion through
your
sales
over
time
report
… From the Insights module, click on the Create
Report
button and select "Sales
Over
Time
" 2… Applies to: All (Users, Managers, & Admins) Dig into the details of
your
customers orders to view
Written by
Angela Lynch
Updated over a week ago
How do I add a template to a
message
?
Save
time
by using templates in
your
messages
… Applies to: All (Users, Managers, & Admins) Adding a template to a message can save you a lot of
time
… when writing common types of
messages
, such as thank-you notes
Written by
Angela Lynch
Updated over a week ago
How do I build and save a
report
?
Any user can build a
report
in Endear in order to better understand user performance and conversions…
Messages
Received
Over
Time
:
Messages
your
team has
received
through Endear Otherwise, choose a…
Messages
Sent
Over
Time
:
Messages
your
team has sent through Endear
Written by
Angela Lynch
Updated over a week ago
What do Endear's default
reports
tell me?
Endear provides basic reports out-of-the-box to help you understand how
your
team is doing… "Sales
Over
Time
"
report
and
your
"
Messages
sent
over
Time
"… Clicking View All will bring you to a more thorough and editable
report
related to the
messages
your
Written by
Angela Lynch
Updated over a week ago
Can I include images in my
messages
?
Easily include images in
your
messages
… All (Users, Managers, & Admins) You can include images and gifs from anywhere into
your
messages
… the image you'd like to add from
your
device
Written by
Angela Lynch
Updated over a week ago
How do I add and edit my signature?
Add a signature to
your
messages
with
your
contact information… Applies to: All (Users, Managers, & Admins) Add a signature to
your
messages
with
your
contact information… How to add
your
company logo to
your
signature
Written by
Angela Lynch
Updated over a week ago
