Endear provides basic reports out-of-the-box to help you understand how your team is doing.
On the Insights page, you will see "Team messages sent this month" and "Team sales this month". These are both two quick reports to give you a recap of the most important stats for your locations. You will be able to view these stats immediately upon clicking on the Insights button.
Both fields contain quick and important information for your team and location. Keep in mind that clicking "View All" will bring you to a thorough, editable report related to the messages your team has sent and the sales they have driven.
Team messages sent this month
- Total Sent: The total number of messages sent through Endear.
- Has Asset: The number of messages sent with assets attached (assets include products or lookbooks).
- Clicked: The number of messages sent that were clicked (clicks could be on a link, product or lookbook)
- Received Reply: The number of messages that received a reply
Team sales this month:
- Total # of orders: Total number of unique orders attributed to messages sent through Endear
- Total Sales: Total dollar value attributed to messages sent through Endear
- Avg Order Value: Average order value of transactions that resulted out of messages sent through Endear
- Avg Days to Convert: Average number of days between a message being sent and an order being placed that is linked to that message