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Advice and answers from the Endear Team

Search results for:how do i turn an import into a segment
How do I turn an import into an Audience?
Create an audience of a recent import of customers… Applies to: Admins When you import new customers into Endear, you may want to also create an audience… Once your customers are imported, you can create an Audience using the tag from your import
How do I import Attentive subscriber data into Endear?
Submitting a CSV is the only way to import historical Attentive data into Endear… order to display information from Attentive and use it for message sending in Endear you must submit a… CSV for import
Can I bulk add or import customers?
How to import your customer lists from a CSV file into Endear… Here's how to import a CSV of your customer into Endear: Click on Customers from the Navigation… To import a CSV file with your customers into Endear:
How can I unsend a message?
Learn about how to undo a sent message within the first 10 seconds or disable this setting… How do I undo a sent message?… How can I turn off the undo setting?
What are message statuses and how do I change them?
How do I change a message's status?… Follow Up: A customer has not been replied to in an extended amount of time To Change the Status… Learn more about how your inbox sections work
How do I create an Audience?
Organize your customers into easy-to-access groups by creating an Audience… Unable to save a Audience?… You can create an audience from any existing audience that you have access to
How do I edit an audience?
Learn how to edit an audience including the name, description, and who has access to it… Editing an Audience from the Audience Page… the three dots in the top-right hand corner of the desired audience, then "Edit Audience" Note: If an
How do I delete an Audience?
Delete an Audience… Applies to: All (Users, Managers, & Admins) There are two places where you can delete an Audience
How do I complete a task?
Learn to complete a task and see which tasks are still pending… How do I mark a task as complete from the task list?… If you are the creator, are assigned, or are an admin, you can mark a task as complete
How do I link an Endear User to a user from an integration?
How to link an individual user to an Integration from the Settings screen… How to Link multiple Users Profiles from the User Profiles screen… This can be incredibly useful for our Cashier Filters to determine who made an order