Why does the same transaction show up twice?

Find out why a transaction might show up twice in your Sales report

With Endear, you can track any transaction that took place through a connected platform and credit it to an associate if the sale happens within your team's designated window of attribution. 

If two associates messaged the same customer and both messages fall within the window of attribution, the transaction will show up twice in your report. If you want to delete one of the entries, you can delete a sale.