Skip to main content
English
English
English
English
Advice and answers from the Endear Team
Search for articles...
Search results for:
what is the difference between first seen and first added
What
is
the
difference
between
the
First
Seen
and
First
Added
filters?
Learn
the
difference
between
First
Seen
and
First
Added
… Applies to: All (Users, Managers,
and
Admins) '
First
seen
'
is
the
first
time your brand encountered… 'Date
added
'
is
the
date
the
client was
added
into Endear
What
is
the
difference
between
converted messages
and
clients
What
is
a Converted Message
and
Client?… This information
is
important for any business that
is
looking to track
the
success of their messaging… Converted messages
and
converted clients are often similar, but not always
the
same
What
is
the
difference
between
an Admin, Manager,
and
User?
Learn
the
3 user roles at Endear
and
their associated permissions… Note:
The
below table
is
not comprehensive of all capabilities… It
is
intended to highlight
the
major differences
What
is
the
difference
between
a Team vs. individual calendar?
Learn about
the
differences
between
a team
and
individual calendar to assess which one best fits your Appointment needs… This option
is
ideal when multiple team members need access to
the
same calendar to view, book, edit,… How to Choose
Between
a Team
and
Individual Calendar: Choose a Team Calendar if multiple people
What
is
the
difference
between
a connected vs. hosted calendar?
Learn about
the
two different calendar types in Endear
and
determine which one makes sense for your Appointments… A Hosted Calendar
is
one that
is
created
and
managed entirely within
the
Endear platform… Which calendar
is
a better fit?
How can I unsend a message?
Learn about how to undo a sent message within
the
first
10 seconds or disable this setting… Under
the
Messaging section, locate
the
line item "Undo message pop-ups"
and
toggle
the
setting off…
the
first
10 seconds of sending
What
is
the
new inbox?
Learn about
the
changes to your inbox
and
how to try it out in beta… staff
and
stores AI-powered summaries & drafting capabilities
The
new inbox
is
currently… in our Beta phase, which gives you
the
option to toggle
between
the
interfaces
How do I update my profile picture
How to upload your own profile picture that will be
seen
in
the
app
and
SalesChat… We recommend a 1:1 aspect ratio
and
accept .GIF, .JPG, .JPEG,
and
PNG for your photo Solutions Overview… can easily spot you across
the
app
What
is
attribution?
Learn how to understand
the
rules that govern sale attribution in Endear… Time
between
highest engagement
and
purchase: Endear measures
the
days
between
when a customer engages… Below are examples from
the
attribution settings: Attribution in Endear
is
influenced by
the
last
What
is
SalesChat?
Learn about Endear's SalesChat feature
and
how you can use it to connect with customers at key opportunities… Details like
the
customer's location
and
what
they have in their cart are easily accessible on
the
same… [Inline Video] No-Code Install: Install
the
SalesChat widget
and
add it to your brand's website