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what are the sections in my messaging inbox
What
are
the
sections
in
my
Messaging
inbox
?
A break-down of
the
different
sections
in
your
Messaging
inbox
…
My
Inbox
: All of
the
conversations that you
are
participating
in
… When you enter
the
Messaging
module, you
are
automatically brought to your
Inbox
What
is
the
new
inbox
?
Learn about
the
changes to your
inbox
and how to try it out
in
beta… new
inbox
is currently
in
our Beta phase, which gives you
the
option to toggle between
the
interfaces… Click on
Inbox
from
the
left-hand navigation, then click Try new
inbox
. 2
How do I use
in
-line images
in
my
messaging
?
Learn how to use
in
-line
messaging
with SMS and email responses…
In
-line
messaging
allows you to add images and/or stories where it's most relevant
in
the
message… Repeat
the
image/asset re-ordering as needed. Still Need Help?
Forbidden
Message
Categories
The
messaging
use cases described below
are
strictly prohibited on Endear. These guidelines apply to all forms of
messaging
in
Endear… It is essential to refrain from engaging
in
the
following activities listed
in
the
table below… Please note that these forbidden use cases
are
not only related to
the
content of
the
message but
the
What
are
Stories?
Learn
what
Stories
are
and
what
it means to send beautiful, clickable content to your customers… and Clicks Products
in
Stories
The
items from your Products page can be included
in
your Stories… For more information: How do I choose which details
are
displayed
in
my
Stories?
How do I move and duplicate products
in
a Story?
Easily change
the
order of products
in
your Story or duplicate them to use
in
other
sections
…
The
duplicate of this product will be displayed
in
the
selected section… How to move and duplicate products
in
a Story
Intro to Home
Learn
the
options of Quick Actions you can take on
the
Home landing page… you can locate
the
My
Inbox
card on
the
left side of
the
screen… Welcome to
the
My
Inbox
card!
What
details
are
displayed
in
a Story?
See
what
details customers can view
in
your team's Stories… Applies to: Admins You may want to change
what
details
are
displayed
in
your Stories… Solution Overview Font Family: Change how
the
default text appears
in
your Stories
What
are
message statuses and how do I change them?
How do I change a
message's
status?… Once updated,
the
thread will move to
the
appropriate folder
in
your
Inbox
Still Need Help?… Learn more about how your
inbox
sections
work
Who else can see and respond to
my
messages?
Anyone
in
your location and any account admins can see and respond to your conversations
in
the
team
inbox
… If you
are
an admin and you're on
the
professional plan, you can hide
the
team
inbox
for any single team… and respond to your conversations
in
the
team
inbox
