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what are the sections in my messaging inbox
What are the
sections
in my
Messaging
inbox
?
A break-down of the different
sections
in your
Messaging
inbox
… Applies to: All (Users, Managers, & Admins) The
Messaging
Module is divided into different
sections
… When you enter the
Messaging
module, you are automatically brought to your
Inbox
What are
message
statuses and how do I change them?
How do I change a
message's
status?… Learn more about how your
inbox
sections
work… The status of a message is a great indicator to know when you still need take action on any
messaging
What is the new
inbox
?
Learn about the changes to your
inbox
and how to try it out in beta… Click on
Inbox
from the left-hand navigation, then click Try new
inbox
. 2… New
Inbox
Rollout: Beta Phase
Overview of
messaging
consent management in Endear
In Endear, there are three types of
messaging
: Bulk marketing
messaging
: this type of
messaging
… Bulk transactional
messaging
: this type of
messaging
is sent to many recipients and is explicitly triggered… Conversational
messaging
: this type of
messaging
is sent to one recipient or a very small group and is
Forbidden
Message
Categories
The
messaging
use cases described below are strictly prohibited on Endear. These guidelines apply to all forms of
messaging
in Endear… We want to ensure that our
messaging
services remain compliant with regulations and carrier requirements… First party loan content is acceptable if it is not promotional
messaging
How do I add
sections
to a Story?
Learn how to add multiple
sections
to give structure to your Stories in Endear… Applies to: All (Users, Managers & Admins) You may want to create multiple
sections
for your Story… You can also add additional
sections
to an existing Story
Understanding Texas's text
messaging
law (SB140)
as a starting point, Endear advises all brands to obtain professional legal advice to ensure that
messaging
… Understanding this law is important for businesses using Endear's text
messaging
and SMS campaign capabilities… Endear includes several features designed to help brands maintain compliant
messaging
practices under
How do I use in-line images in my
messaging
?
Learn how to use in-line
messaging
with SMS and email responses… In-line
messaging
allows you to add images and/or stories where it's most relevant in the message
How do I see all my drafts?
Access all of your drafts from your
inbox
… 1. Click on
Inbox
… You can access all of your drafts from your
inbox
. Only you can see and send your drafts
Overview of Sending Endear
Messaging
Events to Klaviyo
Automatically sync your Endear
messages to
Klaviyo for unified customer tracking and improved marketing coordination… is no matching customer, Klaviyo will automatically create a customer profile when Endear sends a
messaging
… In addition to
messaging
events, the outgoing sync settings include a separate Marketing subscriptions