Advice and answers from the Endear Team

Search results for:is there a way to stop sending a mass message

Is there a way to stop sending a mass message?

If you delete the draft you can avoid pending messages from being sent… Applies to: All (Users, Managers, & Admins) Your mass emails are processed through drafts, so if… We are happy to assist you for more 1:1 direction. Reach out to our live chat!

Is there a way to know who is an Admin?

Typically when you are unable to perform a specific function on Endear, it likely means that it's an… We are happy to assist you for more 1:1 direction. Reach out to our live chat!… and users, and assign other users to customers

How do I send a new message to a customer?

Stay in touch with your customers by sending them engaging messages… To Start a Message from a Customer's Profile:… You can start sending a message from one of two places: From An Audience page A Customer's

How do I add a template to a message?

Save time by using templates in your messages… Applies to: All (Users, Managers, & Admins) Adding a template to a message can save you a lot of… (If there is already text written in your message, then you'll be prompted to choose between replacing

How do I add a link to a message?

Adding clickable links to any email or SMS message is simple… Applies to: All (Users, Managers, & Admins) Adding clickable links to any email or SMS message is… Compose a new message. 2

Can I save a message?

Write a message and save it to edit or send later… Applies to: All (Users, Managers, & Admins) In Endear you no longer need to manually save a message… How do I Save a Message?

How do I respond to a message notification?

Respond to a message notification… Applies to: All (Users, Managers, & Admins) When a customer responds to a message, you will also… When responding to a message notification, instead of showing your personal email, the email address

How do I add Stories to a message?

Share Stories you've assembled straight through your messaging platform… Applies to: All (Users, Managers, & Admins) When writing a message to a customer, you can attach… Adding Stories to a message

How do I add products to a message?

When looking to share products with your clients, quickly add them into your messages with Endear's message toolbar… Applies to: All (Users, Managers, & Admins) Adding products to your messages is simple and fast with… Solution Overview Compose a new message or reply to an existing thread

The image in my message is creating a hyperlink. Why?

We are happy to assist you for more 1:1 direction. Reach out to our live chat!… Applies to: All (Users, Managers, & Admins) Endear automatically creates an additional hyperlink… The reason behind this is because images don't always successfully deliver and many phones/countries