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Advice and answers from the Endear Team

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Reading Your Messages Sent Over Time Report
The Messages Sent Over Time report gives you insights into how messages from your team are performing and converting… Sent: The number of messages sent. ​
What are templates and how do I create one?
Create templates for frequently sent messages
How do I track the performance of my templates?
How to see how your template performed in Insights… Click on Insights and Reports Go to "All Sent Messages" segment Add +Filter Select… Click on Insights and then Reports 2. Click on All Sent Messages… 3
Reading Your Messages Received Over Time Report
Learn how to see insights on all of your messages received through Endear with the Messages Received Over Time Report… To view Insights… Applies to: Admins, Managers The Insights page tracks the following information: Total: The
What do Endear's default reports tell me?
Team messages sent this month… Applies to: Managers, Admins On the Insights page, you will see two high-level stat boxes that are… You will be able to view these stats immediately upon clicking on the Insights button
How do I export data from reports?
Only Admins can export Insights data from Endear… Applies to: Admins From within Insights, you are able to export your report results and save it as
Why do sales totals differ across my reports?
The Team Sent Messages report displays all the messages that were sent over the selected timeline… Team Sent Messages Report… sent, with the option to see resulting purchases
How do I see what message prompted a sale?
See what message prompted a sale from your Sales module under Insights… Applies To: All (Users, Managers & Admins) From the "Sales over time" report in Insights, you can… Under your report, click the name under the "Sent by" column to review the message history. 2
How do I enable SSO for my Brand?
Custom SAML CyberArk Duo JumpCloud Keycloak LastPass Microsoft AD FS
Is there a way to stop sending a mass message?
If you delete the draft you can avoid pending messages from being sent… are processed through drafts, so if you delete the draft you can avoid pending messages from being sent