Advice and answers from the Endear Team

Search results for:how do i set up an sms number admin feature

How do I set up an SMS number?

Only admins have access to this feature… have already registered, you may not need to do this step Select Number, Access and create a label… and see the status of your SMS number 1

How do I set up phone number forwarding?

Adding store phone number for call forwarding… 3. Choose the SMS number you'd like to setup forwarding for… Applies To: Admins Most brands set up call forwarding in the case their customer wants to move from

How do I delete an image from our Assets folder? [Admin Feature]

Deleting an image from your Assets folder… Applies to: Admin Only Here's how to delete an image in your Assets folder… How to Delete a Single Asset

How do I message an entire audience of customers?

Learn to message all the customers in an audience- Admin & manager feature… How to message an audience of customers… Applies to: Managers, Admins and Users You can send to an entire audience of 10 for users, 25 for

When should I send a text message vs an email message?

When contacting customers you can choose to send an SMS or email… Endear's unified message editor allows you to compose an sms or email message without worrying about… Feature

How do I create an Audience?

Organize your customers into easy-to-access groups by creating an Audience… Apply one or more filters that you would like included in your audience Not sure how to apply filters… as an Audience

How do I delete an Audience?

Delete an Audience… Applies to: All (Users, Managers, & Admins) There are two places where you can delete an Audience

How do I edit an Audience?

If an audience does not have the three dots, that is an indication that you are not able to remove that… Update the name and/or description in the on pop-up window and click Update Audience. Step 1… You cannot edit the filters that make up your audience

How do I set a task's due date?

Set a task's due date… To Set a Due Date:… Solution Overview: Visit the task whose due date you want to set Choose a due date

How do I turn an import into an Audience?

Create an audience of a recent import of customers… Applies to: Admins When you import new customers into Endear, you may want to also create an audience… Here's how