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how do i message one or more customers
How do I
message
one
or more
customers
on Endear?
Learn how to email and text
customers
one
at a time or in bulk… I'm trying to send a new
message
to
one
or more
customers
2… There are many ways to
message
customers
in Endear, so choose which you're trying to do below so we can
How do I
message
multiple
customers
?
Learn to send bulk
message
customers
via email, SMS, or WhatsApp messages… Managers: up to 25
customers
per
message
Admins: up to 50
customers
per
message
Endear automatically… ensures
customers
don't receive duplicate messages and limits each customer to
one
bulk
message
within
How do I resubscribe a
customer to
messages
?
Resubscribe a
customer to
messages
… You can only resubscribe
customers
one
at a time… All (Users, Managers, & Admins) A customer may use the unsubscribe option at the end of your
message
What do
customers
see when I
message
them?
What do
customers
see when I
message
them?… Endear allows you to easily write and send messages to your
customers
over email and text… Just like a regular email or text, you can add images, links, and more to your
message
How Do Campaigns and AI Opportunities Work Together?
AI
Customer
Outreach uses a coordinated system to deliver timely, personalized
messages
— without sending duplicates… The customer receives
one
thoughtful, personalized
message
— no duplicates… You do not need to manually track which
customers
should receive a campaign
message
versus an opportunity
Reading Your
Messages
Sent Over Time Report
The
Messages
Sent Over Time report gives you insights into how
messages from your
team are performing and converting… Is Reply: The number of messages that are replies to a previous
message
. … Has Story: The number of messages that included at least
one
Story
Why were some
customers
left out of my campaign?
There are
customers
who were omitted from my campaign
message
… How to view why a
customer was
omitted… caused the omission were to change over time, the recipient may be re-tried and potentially sent a
message
How do I add multiple recipients to my
messages
?
Adding additional recipients to and removing them from
messages
… Applies to: All (Users, Managers, & Admins) With Endear, you can send a
message
to
one
or multiple… (TIP: follow this guide if you'd like to
message
an entire audience of
customers
. )
How to edit your opt-out
message
Customize the automatic opt-out confirmation
message
sent to
customers
who unsubscribe from SMS communications… When adding the brand name to the opt-out
message
, you can either type it directly in the
message
or… Example Opt-Out
Messages
Can I save a
message
?
Write a
message
and save it to edit or send later… How do I Save a
Message
?… Applies to: All (Users, Managers, & Admins) In Endear you no longer need to manually save a
message
