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how do i know if my message was delivered successfully
How
do
I
know
if
my
message
was
delivered
successfully
?
Find out the status of your
messages
to recipients…
If
your
message
successfully
sends, you will see a green check checkmark next to that recipient… What happens when
I
click send?
What
do
customers see when
I
message
them?
What
do
customers see when
I
message
them?… Just like a regular email or text, you can add images, links, and more to your
message
… The magic behind the success of Endear messages is the personal nature of the
message
I'm unable to hyperlink a URL to text...am
I
doing something wrong?
Why can't
I
hyperlink
my
url in a text
message
?
How
do
I
start a new
message
from
my
Home page?
Learn
how
to quickly compose a
message
when you login to Endear …
How
to start a new
message
from Home page… 1. Click the Send a
message
button on the Quick Actions cards on the Home page
Can
I
save a
message
?
Write a
message
and save it to edit or send later…
How
do
I
Save a
Message
?… Applies to: All (Users, Managers, & Admins) In Endear you no longer need to manually save a
message
How
do
I
know
how
many customers have viewed
my
Story?
Keep track of
how
your customers are interacting with your content … Whether you're sharing a Story with one or multiple customers, you can always see
how
many people have… viewed the Story and
how
many people have clicked through to your e-commerce site within the last 30
How
do
I
respond to a
message
notification?
Respond to a
message
notification… Applies to: All (Users, Managers, & Admins) When a customer responds to a
message
, you will also… receive an email with the content of their
message
How
do
I
schedule a
message
for later?
If
you are on Endear's growth plan or higher, you can schedule a
message
to be sent at a later time or date…
If
you're replying in a thread then you can view when it is set to be schedule
If
at any time you…
If
at any time you want to edit your
message
before it get sent, you can find it in drafts in the your
How
do
I
message
an entire audience of customers?
Learn to
message
all the customers in an audience- Admin & manager feature… click Cancel After you send the
message
, you can see
if
your messages were
successfully
submitted or…
How
to
message
an audience of customers
How
do
I
add Stories to a
message
?
Share Stories you've assembled straight through your
messaging
platform… Adding Stories to a
message
… Applies to: All (Users, Managers, & Admins) When writing a
message
to a customer, you can attach
