Applies to: Admins, Managers

PIN code login lets your staff sign in with a 6-digit numerical code instead of a password — similar to signing into a POS system. It's ideal for shared devices like a store iPad, where staff need to switch accounts quickly throughout the day. To learn more about how PIN code login works, see the new PIN-enabled device and PIN code login experience.

Enabling PIN code login for your team has two parts:

This guide covers the second part: creating PIN users and sharing their codes.

1. Navigate to Settings, then select Staff.

2. Select + Add staff members.

3a. Manual: To add staff members manually, enter each staff member's full name only. PIN code login will not work if you enter an email or phone number.
​Note: All selected staff members are assigned to the same role and team(s), so keep this in mind when entering names.

3b. Integration: To add staff members from an integration, select Edit to choose the integration that hosts your staff members. Then select Edit to choose the staff members to invite.
​Note: All selected staff members are assigned to the same role and team(s), so keep this in mind when selecting profiles.

4. Select the User role and the team(s) to assign all selected staff members, then select Continue.
​Note: Each staff member can only be assigned to a single role. To learn more about role types, see the difference between an admin, manager, and user.

5. Select Pin codes, verify the new staff member(s), then select Continue.

6. Once all staff members have been created, share their PIN codes through your preferred method. You can copy an individual staff member's PIN or download a CSV with each staff member's code. After signing in for the first time, staff members can change their PIN to their own 6-digit code — see how to create or change a PIN code.

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