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what are
What
are
Stories?
Learn
what
Stories
are
and
what
it means to send beautiful, clickable content to your customers… You can choose
what
page elements to display,
what
product details to include, and whether or not images…
are
clickable
Written by
Angela Lynch
Updated over a week ago
What
are
Shoppable Stories?
Allows trackable data visibility to the Stories that convert to sales, so you know
what
is resonating… We
are
happy to assist you for more 1:1 direction. Reach out to our live chat!
Written by
Angela Lynch
Updated over a week ago
What
are
our monthly messaging package limitations?
Applies to: All (Users, Managers, & Admins) Overages
are
priced per package, not one-by-one (going… Go here These rates
are
US/CA only… We
are
happy to assist you for more 1:1 direction. Reach out to our live chat!
Written by
Angela Lynch
Updated over a week ago
What
are
the sections in my Messaging inbox?
These sections
are
organized based on the status of your messages, whether or not you
are
a participant… My Inbox: All of the conversations that you
are
participating in… Scheduled: Messages that
are
scheduled to be sent at a later date
Written by
Angela Lynch
Updated yesterday
What
are
templates and how do I create one?
They
are
commonly-used pieces of content that you can insert into your messages to serve as a base layer… We
are
happy to assist you with more 1:1 direction. Reach out to us on our live chat!
Written by
Angela Lynch
Updated over a week ago
What
are
Merge Tags and how do I use them?
Merge Tags
are
variables which
are
replaced by the information in the field you selected when your message… We
are
happy to assist you for more 1:1 direction. Reach out to our live chat!
Written by
Angela Lynch
Updated over a week ago
What
are
message statuses and how do I change them?
We
are
happy to assist you for more 1:1 direction. Reach out to our live chat!
Written by
Angela Lynch
Updated over a week ago
What
are
Story default settings and how do I use them?
Applies to: Admin Stories
are
set up out-of-the-box based on a series of predetermined settings… A breakdown of
what
each feature means is below: Default Details Enable images to be clickable… We
are
happy to assist you for more 1:1 direction. Reach out to our live chat!
Written by
Angela Lynch
Updated over a week ago
What
details
are
displayed in a Story?
See
what
details customers can view in your team's Stories… Applies to: Admins You may want to change
what
details
are
displayed in your Stories… Solution Overview
What
font is displayed Whether or not a Story is clickable Whether
Written by
Angela Lynch
Updated over a week ago
What
task activity
are
users notified about?
Associates can choose
what
task activity to get notified about… Their options
are
: Here is a sample email notification: Still Need Help?… We
are
happy to assist you for more 1:1 direction. Reach out to our live chat
Written by
Angela Lynch
Updated over a week ago