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how do i use dynamic fields in messages video
What are merge
fields
and how do I
use
them?
Learn how to personalize your message with customizable personalized bulk emails or text
messages
using Merge Tags… How to
Use
Merge
Fields
… In these cases, merge
fields
can ensure personalized
messages
every time
Template Database
A list of popular templates to
use
in Endear
messages
… ####{{xx.xx}} represents a
dynamic
merge field available in Endear that you can insert into your
messages
… Come Visit
us
IRL (for previously online-only customer)
How do I preview
messages
?
Preview
messages
before you send them… Check out how your
dynamic
fields
will appear to an individual recipient… How to preview
messages
How do I upload an image to my Assets library?
Upload your favorite images to your Assets library to
use
them in Stories or
messages
… Applies to: All (Users, Managers, & Admins) You can upload any image or file to Endear to
use
in
How do I search and filter my
messages
?
Search and filter
messages
… To Filter Your
Messages
:… All (Users, Managers, & Admins) From your Conversations tab, you can search through all the
messages
How do I suppress a customer from being contacted?
Use
Endear's suppression list to permanently block
messages
to a customer's email or phone while keeping their data intact… Applies to: Admins Suppressing a customer marks their email address or phone number so that no
messages
…
Use
suppression when you want to guarantee a customer is never contacted but still need to retain their
How to enhance
messages
& templates
merge
fields
for seamless customization… Adding a template to a message Adding an appointment booking link to a message Merge
fields
… and how they automatically customize
messages
Still Need Help?
Should I
use
a tag or custom field?
Learn the benefits and differences of tags and custom
fields
… How to Effectively
Use
Custom
fields
to Organize Your Customers… Tagging customers and creating custom
fields
are two methods that businesses can
use
to track customer
How do I resubscribe a customer to
messages
?
Resubscribe a customer to
messages
… Applies to: All (Users, Managers, & Admins) A customer may
use
the unsubscribe option at the end
Who gets notified about customer
messages
?
Endear has a sophisticated messaging routing system to ensure that no
messages
fall through the cracks… Unassigned
Messages
… If you are a user and would like to stop receiving notifications for
messages
you are assigned to, you
