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Advice and answers from the Endear Team
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how do i know if my message was delivered successfully
How
do
I
know
if
my
message
was
delivered
successfully
?
Find out the status of your
messages
to recipients…
If
your
message
successfully
sends, you will see a green check checkmark next to that recipient… What happens when
I
click send?
How
do
I
message
multiple customers?
Learn to send bulk
message
customers via email, SMS, or WhatsApp messages… What are merge fields and
how
do
I
use them?
How
do
I
create a Campaign?…
How
to bulk
message
multiple customers
What
do
customers see when
I
message
them?
What
do
customers see when
I
message
them?… Just like a regular email or text, you can add images, links, and more to your
message
… The magic behind the success of Endear messages is the personal nature of the
message
Can
I
save a
message
?
Write a
message
and save it to edit or send later…
How
do
I
Save a
Message
?… Applies to: All (Users, Managers, & Admins) In Endear you no longer need to manually save a
message
I'm unable to hyperlink a URL to text...am
I
doing something wrong?
Why can't
I
hyperlink
my
url in a text
message
?
How
do
I
start a new
message
from
my
Home page?
Learn
how
to quickly compose a
message
when you login to Endear …
How
to start a new
message
from Home page… 1. Click the Send a
message
button on the Quick Actions cards on the Home page
How
do
I
know
how
many customers have viewed
my
Story?
Keep track of
how
your customers are interacting with your content … Whether you're sharing a Story with one or multiple customers, you can always see
how
many people have… viewed the Story and
how
many people have clicked through to your e-commerce site within the last 30
How
do
I
respond to a
message
notification?
Respond to a
message
notification… Applies to: All (Users, Managers, & Admins) When a customer responds to a
message
, you will also… receive an email with the content of their
message
How
do
I
add Stories to a
message
?
Share Stories you've assembled straight through your
messaging
platform… Adding Stories to a
message
… Applies to: All (Users, Managers, & Admins) When writing a
message
to a customer, you can attach
How
do
I
schedule a
message
for later?
Schedule
messages
to send
messages
at a specific date and time that works best for your audience… Then you can make changes to the
message
, or select cancel again to fully delete the
message
. … Compose your
message
