Skip to main content

Advice and answers from the Endear Team

Search results for:en

A customer's phone won't allow them to open a message due to being "unsafe"
we recommend filing a false positive report with Norton directly here: https://support.norton.com/sp/en
When can I send SMS messages to consumers in the US?
Is Endear an ATDS?… When should I get express written when sending SMS text messages through Endear?… www.jdsupra.com/legalnews/fcc-issues-order-confirming-that-manual-50210/ https://kilpatricktownsend.com/en
How do I refer someone to Endear?
Send qualified referees to Endear to earn rewards for you and them… Get $400 toward your team's Endear subscription for every brand you refer to us. Plus help get them started with 30% off their first 3 months… Direct your Referree to enter your name as their promo code during sign up or mention you in their demo
PIN code login: legacy login vs. PIN-enabled devices
Compare the two PIN login models — legacy manager-primary-account vs. PIN-enabled devices… The PIN-enabled devices model is part of Endear's Enterprise Security add-on… If you'd like to enable Enterprise Security for your brand, reach out to your Endear point of contact
What is the new PIN-enabled device and PIN code login experience?
Learn about new PIN code login and how PIN-enabled devices create a seamless experience for busy teams on shared devices… Comparing pin code legacy login vs. pin-enabled devices How to use activation codes for PIN-enabled… What's a PIN-enabled device, and how do I set one up?
Overview of the AI Opportunity Engine 1-month trial
Learn how the unlimited 1-month AI Opportunity Engine trial starts, when it ends, and how to activate paid usage before it expires… is unlimited for the full 30 days Endear notifies you 7 days before the trial ends and again on… Endear gives you two rounds of notice so the end of your trial does not catch you off guard
How to disable or re-enable PIN login on a device
Disable PIN login on a lost, sold, or retired device. Learn what happens to users and how to re-enable a device if appropriate… You can re-enable PIN login on a disabled device by going to the device detail's page, select Re-enable… Can I re-enable PIN login on a disabled device?
Does Endear work with Shopify Flow?
Leverage Shopify Flow's workflows with Endear's triggers… Read below to learn how to enable Endear Triggers within Shopify Flow… How to access Endear Triggers
How do I set up email in Endear?
Add an e-mail contact method from within Endear… Endear's domains will end in endear.chat Fill out your E-mail Address, Access, and Label… Using Endear's Subdomain
AI Opportunity Engine: Admin configuration guide
Set up and manage the AI Opportunity Engine for your brand, including journey types and team access… Enable or disable the AI Opportunity Engine at the brand level from your Endear AI settings Configure… Once the AI Opportunity Engine is enabled and at least one journey is active, Endear's AI will begin