Advice and answers from the Endear Team

Search results for:what access does each different role get

What is the difference between Admin, Manager, and User?

Learn the different permissions of each user based on their user role… What permissions do Admin, Manager, and Users have?… There are 3 different levels of permissions a user can have within Endear

Why does my link change when I send a message?

Why does my website link look different in my message when sent?… Every link in messages sent through Endear will get shortened

How do I change a user's role?

Learn how to change a user's role to an admin, manager, or user… You can also learn what each role is capable of here… Under Role click Edit and choose your Role Still Need Help?

What task activity are users notified about?

Associates can choose what task activity to get notified about… Users, Managers, & Admins) Associates have the option to choose which task activity they'd like to get

What does the 24-hour autoblock mean?

Each phone number and email address is treated independently

Intro to Home

Below we breakdown what each section and Quick Action card does and what information you will find there… Here you will be able to identify who has what role and easily determine if they are an admin, manager… To get you started on your journey with Endear, we have put together a handy guide for setting up your

Can other users share my Stories?

User access to Endear Stories

Who else has access to templates?

share your template with: Current team: Only the team you're currently signed into will have access

How do I set up an SMS number?

Only admins have access to this feature… information (If you have already registered, you may not need to do this step Select Number, Access… Select Number, Access and create a label for your Number and click continue 7

How do I see all my templates?

Access your templates from your Messaging module… Applies to: All (Users, Managers, & Admins) You can easily access your templates from your Inbox… From here, you can access all of your templates, divided into 2 sections: Created By Me: Templates