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Advice and answers from the Endear Team
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what access does each different role get
How
does
Endear handle
different
currencies in charts?
the currency based on which team is viewing the chart When creating dashboards for teams with
different
How to switch between teams in Endear
Switch between
different
teams and brands when you have
access
to multiple organizations… The teams available to you depend on your
role
and permissions: Users and Managers: Can
access
… Applies to: All (Users, Managers, & Admins) If you have
access
to multiple teams or brands in Endear
Endear Integrations Overview
Learn
what
specific data
each
integration imports into Endear…
Each
integration imports
different
types of information depending on its primary function… Understanding
what
each
integration imports helps you choose the right connections for your business
Understanding Campaign Permissions by
Role
Type
Applies to: All Endear has three
role
types with
different
campaign permissions… Here's
what
you need to know: Users Front-line team members who create campaigns for their… type can
access
the campaign builder to work with: Campaign templates and recipes Message
How do I change a user's
role
?
Learn how to change a user's
role
to an admin, manager, or user… You can also learn
what
each
role
is capable of here… Under
Role
click Edit and choose your
Role
Still Need Help?
How to Invite New Staff Members: Rules and Requirements
Learn how
different
roles and login methods determine how you can invite new staff members… Endear has 3
different
role
types: user, manager, and admin. Learn more about
role
types here…
What
are
role
types?
What
task activity are users notified about?
Associates can choose
what
task activity to
get
notified about… Users, Managers, & Admins) Associates have the option to choose which task activity they'd like to
get
Understanding audience permissions and
access
Learn who can view and edit audiences, and how dynamic filters affect
access
across your team…
Each
person has an audience called "My clients" but the customers in the list are
different
based on…
What
audience permission levels are available?
What
does
the 24-hour autoblock mean?
Each
phone number and email address is treated independently
Intro to Home
Below we breakdown
what
each
section and Quick Action card
does
and
what
information you will find there… Here you will be able to identify who has
what
role
and easily determine if they are an admin, manager… To
get
you started on your journey with Endear, we have put together a handy guide for setting up your