Skip to main content

Advice and answers from the Endear Team

Search results for:how long can my text messages be

How long can my text messages be?
Learn about SMS character limits and how special characters affect the length of your text messages… Applies to: All (Users, Managers, & Admins) Text messages in Endear have character limits to ensure… Endear supports two types of text message character limits: Standard messages (typically 600 characters
Why does my link change when I send a message?
Every link in messages sent through Endear will get shortened… This is how we track clicks and ensure the links aren't too long that they take up all the characters… in the text message
How to use Endear AI when messaging
Learn how Endear's AI capabilities can help you draft messages and summarize long conversation threads… Provide context for your message and Click on Generate Review your generated message and choose… Review your generated message and choose to Insert the message
What are merge fields and how do I use them?
Learn how to personalize your message with customizable personalized bulk emails or text messages using Merge Tags… In these cases, merge fields can ensure personalized messages every time… While in a text block, select the Merge Fields icon from the toolbar. 3
How do I add products to a message?
Easily add product images to emails or text messages to give customers rich information right at their fingertips… When messaging with customers, you may want to add product images directly into your email or text
How can users start sending messages?
Learn what is required for users to start sending messages… They will only be able to send text messages if their location has an associated phone number… Users can start sending emails as long as they are assigned to a team location. 2
How do I preview messages?
Preview messages before you send them… How to preview messages… Applies to: All (Users, Managers, & Admins) Previewing messages allows you to review how your emails
Why do I have fewer text characters available than usual?
What Makes Text Messages Have Less Characters?… Applies to: All (Users, Managers, & Admins) When composing an email or text you may notice that the… The common cause of a reduction in the amount of characters available when composing an email or text
When can I send SMS messages to consumers in the US?
Sending SMS text messages in the US… When should I get express written when sending SMS text messages through Endear?… The TCPA requires that express written consent is obtained before sending text messages to a consumer
How do I search and filter my messages?
Search and filter messages… To Filter Your Messages:… All (Users, Managers, & Admins) From your Conversations tab, you can search through all the messages