Advice and answers from the Endear Team

Search results for:how does the search bar work

How does the search bar work?

Learn how to search using the universal search bar… Applies to: All (Users, Managers, & Admins) The top search bar, also known as the "universal search… How to use the universal search bar

How do I use Endear's search bar?

Using the "Omnibar" search bar in Endear… This search bar will always be located at the top right of your screen and can be used anywhere in the… Search bar in Endear

How does Tickets work?

Learn the capabilities of the support Tickets in Endear… view the ticket for Click the Down Arrow next to the ticket to view the entire ticket… Choose the customer you'd like to see the support ticket for 4

Does Endear work with Shopify Flow?

Visit the Shopify app store Install the Shopify Flow application Install the Endear application… From the Shopify Admin dashboard, open Shopify Flow Press the "Create workflow" button… How to access Endear Triggers

Why isn't our shortened link working? The original one does work.

few options of what you can do to troubleshoot it: Check to see if there is a system blocking the… Your tech team could potentially turn that off for this page or apply UTM parameters to the link that… Use any other URL shortener to first shorten your original URL so that the UTM parameters don't get included

How do usernames work?

How to View and Edit your username… Users can edit their usernames by going to Settings and then selecting Your Profile

How do I search for items?

For more information: How to select items for a Story How to filter items How do… Start from the main Products page under the Creative module… Search for the product you want

How do task notifications work?

Applies to: All (Users, Managers, & Admins) You have the ability to adjust how often (or how little… Click Settings at the bottom of the menu on the left and select Notifications 2… you want your notifications related to tasks on (green) or off (grey), and on which devices by moving the

How do I search and filter my messages?

Search and filter messages… To search through drafts or templates, click the Drafts or Templates tab in the left menu and repeat… Click into the Search conversations field. 2

What does the 24-hour autoblock mean?

You can only reach out to a customer via the same method (SMS or Email) once before the 24hr block activates… Here is how it works… So you can reach out via both methods in the same 24 hours