Usernames in Endear are internal only (never customer-facing) and make it easy for users to log-in and out without entering their full email address. Users can edit their usernames by going to Settings and then selecting Your Profile.

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Usernames can also be used as the only log-in method if some of your users don't have an email they want to use for logging in and out. However, this also means they will not be able to get notifications or reset their password without assistance from an admin.

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