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How does Tickets work?
How does Tickets work?

Learn the capabilities of the support Tickets in Endear

Leigh Sevin avatar
Written by Leigh Sevin
Updated over a week ago

Endear can pull data and tickets from support platforms like Zendesk or Gorgias. Once integrated you can view customer's tickets and issues.

Overview:

  1. Click on Data

  2. Click on Support Tickets

  3. Select the Customer you'd like to view the ticket for

  4. Click the Down Arrow next to the ticket to view the entire ticket


1. Click on Data

Step 1 screenshot

2. Click on Support Tickets

Step 2 screenshot

3. Choose the customer you'd like to see the support ticket for

Step 3 screenshot

4. Click the down arrow to view the entire ticket

Step 4 screenshot

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