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Advice and answers from the Endear Team

Search results for:how do i unsubscribe customers

How do I unsubscribe customers?
Unsubscribe a customer manually… Applies to: All (Users, Managers, & Admins) Customers can unsubscribe themselves from communication… How to Manually Unsubscribe a Customer
Overview of messaging consent management in Endear
Customer-initiated opt-outs… For example, if you're inviting customers into the store who you haven't seen in the past 3 months… However, we do recommend that you exclude customers who may have opted out of marketing, and that you
How do I merge customers?
Merge duplicate customer records to improve data accuracy and sales attribution… You can use the method below to merge customers who may not be recognized by our system as duplicates
How do I export customers?
Learn how to export customer information from Endear to a CSV… Select the checkbox to highlight all the customers… Then select the text Select all 100+ customers
How do I message multiple customers?
Learn to send bulk message customers via email, SMS, or WhatsApp messages… per message Managers: up to 25 customers per message Admins: up to 50 customers per message… Use the checkbox at the top of the audience to select all customers or select the specific customers
How to hide customers who have opted out of communications
Filter and remove unsubscribed/opted-out customers from your Audiences… Filters to Remove Unsubscribed Customers… This may or may on may not include customers that are unsubscribed from messages
What do customers see when I message them?
What do customers see when I message them?… Endear allows you to easily write and send messages to your customers over email and text
How do I manage a customer's subscription?
Learn how to manage your customer's subscription to email and SMS marketing… Unsubscribing Contacts :… When can I resubscribe a customer?
How do I resubscribe a customer to messages?
Resubscribe a customer to messages… Applies to: All (Users, Managers, & Admins) A customer may use the unsubscribe option at the end… You can only resubscribe customers one at a time
How do I assign & un-assign users to customers?
Assign others to customers in Endear… Click on Remove You can assign customers in bulk from an audience or filtered list of customers. ​… Do customers know they are assigned to me?