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Advice and answers from the Endear Team

Search results for:how do i unsubscribe customers
How do I unsubscribe customers?
Unsubscribe a customer manually… How to Manually Unsubscribe a Customer… Applies to: All (Users, Managers, & Admins) Customers can unsubscribe themselves from communication
How do I merge customers?
Merging customer profiles in Endear… 4. Search for the customers whose profile you want to merge into this one - these will be the profiles that are "merged", meaning their record will be deleted after the merge is complete… 5. Check I understand that this action cannot be undone
How do I export customers?
Learn how to export customer information from Endear to a CSV… Select the checkbox to highlight all the customers… Then select the text Select all 100+ customers
What do customers see when I message them?
What do customers see when I message them?… Endear allows you to easily write and send messages to your customers over email and text
How do I manage a customer's subscription?
Learn how to manage your customer's subscription to email and SMS marketing… Unsubscribing Contacts :… When can I resubscribe a customer?
How do I assign & un-assign users to customers?
Assign others to customers in Endear… Do customers know they are assigned to me?… Table of Contents How to edit assignments on one customer How to assign more than one customer
How do I delete customers or avoid contacting them?
Customers cannot be deleted in Endear; however they can be archived by admins… 1. Customers cannot be deleted in Endear; however they can be archived… 2. If your account uses an integration, any customers in your POS or e-commerce platform will continue to have their information be updated, even if they are archived
How do I see customers I'm Assigned to Endear?
Filter customer lists by the user who created the customer profile… To view the customers added to your "My Clients" list from the home page, click "My Customers" quick… How to view customer additions from other teammates
How do I message an entire audience of customers?
Learn to message all the customers in an audience- Admin & manager feature… How to message an audience of customers… do not receive the same message twice, and that customers only receive one blast in the same 24 hours
How do I add and remove tags from customers?
Create tags to easily filter your Customer lists … 3. To add a tag for multiple customers:… 4. To remove a tag for multiple customers: