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Advice and answers from the Endear Team

Search results for:how do i unsubscribe customers
How do I unsubscribe customers?
Unsubscribe a customer manually… How to Manually Unsubscribe a Customer… Applies to: All (Users, Managers, & Admins) Customers can unsubscribe themselves from communication
How do I merge customers?
Merge duplicate customer records to improve data accuracy and sales attribution… You can use the method below to merge customers who may not be recognized by our system as duplicates… Ensure the box "I understand that this action cannot be undone" is selected, and when you're ready, select
How do I export customers?
Learn how to export customer information from Endear to a CSV… Select the checkbox to highlight all the customers… Then select the text Select all 100+ customers
How to hide customers who have opted out of communications
Filter and remove unsubscribed/opted-out customers from your Audiences… A common question we get is "how can I ensure my audience does not show anyone who is unsubscribed from… Filters to Remove Unsubscribed Customers
What do customers see when I message them?
What do customers see when I message them?… Endear allows you to easily write and send messages to your customers over email and text
How do I manage a customer's subscription?
Learn how to manage your customer's subscription to email and SMS marketing… Unsubscribing Contacts :… When can I resubscribe a customer?
How do I resubscribe a customer to messages?
Resubscribe a customer to messages… Applies to: All (Users, Managers, & Admins) A customer may use the unsubscribe option at the end… You can only resubscribe customers one at a time
How do I assign & un-assign users to customers?
Assign others to customers in Endear… Do customers know they are assigned to me?… Table of Contents How to edit assignments on one customer How to assign more than one customer
How do I delete customers or avoid contacting them?
Customers cannot be deleted in Endear; however they can be archived by admins… 1. Customers cannot be deleted in Endear; however they can be archived… 2. If your account uses an integration, any customers in your POS or e-commerce platform will continue to have their information be updated, even if they are archived
How do I see customers I'm Assigned to Endear?
Filter customer lists by the user who created the customer profile… To view the customers added to your "My Clients" list from the home page, click "My Customers" quick… How to view customer additions from other teammates