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how do i send a message from endears mobile app
Can I save a
message
?
Write a
message
and save it to edit or
send
later… Then
send
your
message
or schedule it to
send
later. Still Need Help?… How do I Save a
Message
?
When should I
send
a text
message
vs an email
message
?
When contacting customers you can choose to
send
an SMS or email… Endear's unified
message
editor allows you to compose an sms or email
message
without worrying about… Applies to: All (Users, Managers, & Admins) When contacting customers you can choose to
send
either
How do I
message
multiple customers?
Learn to
send
bulk
message
customers via email, SMS, or WhatsApp messages… Applies to: Admins, Managers, and Users You can
send
bulk messages or
send
a
message
to an entire… Once all customers are selected, select the
Send
Message
dropdown and choose your preferred channel:
How do I
send
a new
message
to a customer?
Stay in touch with your customers by
sending them
engaging
messages
… When you're ready, select
Send
to
send
your
message
immediately or Schedule to
send
it at a later point… Watch this 1 minute tutorial to learn how to
send
a
message
with Endear
How can I share video in a
message
?
Learn how to
send
a video within a customer
message
… You can add these when drafting a
message
How do I start a new
message
from my Home page?
Learn how to quickly compose a
message
when you login to Endear … 1. Click the
Send
a
message
button on the Quick Actions cards on the Home page… 3. Select the customers to
send
the
message
to
Why does my link change when I
send
a
message
?
Learn why links in Endear look different once you
send
them to customers… track clicks and ensure the links aren't too long that they take up all the characters in the text
message
… your customer clicks on the link, it will redirect them to the original link you included in the
message
How do I
Send
a
Message
with a Booking Link in Endear?
Learn how to insert booking links into
messages in
Endear
… Click Compose Select the Recipient Click Continue Add a Subject Compose
message
… booking link by: Selecting services Selecting locations Click Attach Click
Send
What is a Draft?
Any
message
you started writing but didn't
send
is automatically saved as a draft… Applies to: All (Users, Managers, & Admins) With Endear, any
message
you started writing but didn't…
send
is automatically saved as a draft
How to
send
messages from Shopify POS with Endear
Set up and use the Endear messaging tile in Shopify POS to
send
emails and SMS to customers directly from the register… Select
Send
another
message
to
send
a new
message
with a cleared form, or select Close to exit the tile… sent from the web or
mobile
app
