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  3. Writing & Sending Messages

How do I send a message from Endear's mobile app?

Compose one-to-one messages from Endear's mobile app

You can write both emails and text messages to individual customers using Endear's mobile app. 


1. Tap the Compose icon in the bottom-right corner of your mobile app


2. Select the customer who you want to write to, then click Next. Note whether the contact method listed with that customer is an email or phone number, as that will determine which channel your message is sent through. You can also search for customers using the search bar at the top of your Contacts list.


3. Compose your message - if you are writing an email, note that you're required to provide a subject line. 


4. Send your message using the blue arrow - otherwise you can schedule your message for later. Note that by clicking the blue arrow, your message will send immediately.