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how do i respond to a message notification
How
do
I
respond
to
a
message
notification
?
Respond
to
a
message
notification
… Applies
to
: All (Users, Managers, & Admins) When
a
customer responds
to
a
message
, you will also… When responding
to
a
message
notification
, instead of showing your personal email, the email address
How
do
I
add Stories
to
a
message
?
Share Stories you've assembled straight through your
messaging
platform… Applies
to
: All (Users, Managers, & Admins) When writing
a
message
to
a
customer, you can attach… Adding Stories
to
a
message
How
do
I
add
a
link
to
a
message
?
Adding clickable links
to
any email or SMS
message
is simple… Applies
to
: All (Users, Managers, & Admins) Adding clickable links
to
any email or SMS
message
is… Compose
a
new
message
. 2
How
do
I
send
a
new
message
to
a
customer?
Stay in touch with your customers by sending them engaging
messages
… Watch this 1 minute tutorial
to
learn
how
to
send
a
message
with Endear…
How
to
Start
a
Message
How
do
I
add products
to
a
message
?
Easily add product images
to
emails or text messages
to
give customers rich information right at their fingertips… Overview Compose
a
new
message
or reply
to
an existing thread… Compose
a
new
message
or reply
to
an existing conversation thread. 2
How
do
I
add
a
template
to
a
message
?
Save time by using templates in your
messages
… Applies
to
: All (Users, Managers, & Admins) Adding
a
template
to
a
message
can save you
a
lot of… current
message
("add
to
draft")
What
do
customers see when
I
message
them?
What
do
customers see when
I
message
them?… Just like
a
regular email or text, you can add images, links, and more
to
your
message
…
To
put simply, this means your
message
will appear
to
your customer like any other text or email they
How
can
I
unsend
a
message
?
Learn about
how
to
undo
a
sent
message
within the first 10 seconds or disable this setting…
How
do
I
undo
a
sent
message
?… Applies
to
: All users When using Endear, you have the option
to
undo an SMS or email
message
within
Can
I
save
a
message
?
Write
a
message
and save it
to
edit or send later…
How
do
I
Save
a
Message
?… Applies
to
: All (Users, Managers, & Admins) In Endear you no longer need
to
manually save
a
message
How
do
I
schedule
a
message
for later?
If you are on Endear's growth plan or higher, you can schedule
a
message
to
be sent at
a
later time or date… Applies
to
: All (Users, Managers, & Admins) Once you've composed
a
message
, you can choose
to
send… When composing
a
new
message
you can Unschedule, Preview, or Duplicate the
message
