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how do i remove recipients from a message
How do I add multiple
recipients
to my messages?
Adding additional
recipients
to and removing them from messages… Overview: Under
recipients
Check Select which customers you'd like to
remove
Click
Remove
… Removing
Recipients
from a
message
How do I send a new
message
to a customer?
Stay in touch with your customers by sending them engaging
messages
… Review your
recipients
for the
message
and add/
remove
recipients
as needed… You can search your list of current
recipients
, and add or
remove
recipients
as needed. 7
How do I know if my
message
was delivered successfully?
Find out the status of your messages to
recipients
… You may cancel your
message
at any time while the progress bar is loading to prevent your
message
from… Checking the status of your
message
Campaign
Recipient
Omit Reasons
These are the reasons a potential campaign
recipient
might be omitted… If this is intentional, consider filtering the audience to
remove
recipients
like this… Check the campaign body and
remove
and re-create the merge fields to confirm they are formatted correctly
Why were some customers left out of my campaign?
There are customers who were omitted from my campaign
message
… If this is intentional, consider filtering the audience to
remove
recipients
like this… To view the reasons, click on the
Recipients
tab of your campaign
Can I save a
message
?
Write a
message
and save it to edit or send later… How do I Save a
Message
?… Applies to: All (Users, Managers, & Admins) In Endear you no longer need to manually save a
message
Forbidden
Message
Categories
The
messaging
use cases described below are strictly prohibited on Endear. These guidelines apply to all forms of
messaging in
Endear… Please note that these forbidden use cases are not only related to the content of the
message
but the… Additional Restrictions Even if your specific use case is not listed as prohibited, certain
message
How can I unsend a
message
?
Learn about how to undo a sent
message
within the first 10 seconds or disable this setting… How do I undo a sent
message
?… Applies to: All users When using Endear, you have the option to undo an SMS or email
message
within
How do I
message
multiple customers?
Learn to send bulk
message
customers via email, SMS, or WhatsApp messages… Managers: up to 25 customers per
message
Admins: up to 50 customers per
message
Endear automatically… How to bulk
message
multiple customers
How do I respond to a
message
notification?
Respond to a
message
notification… Applies to: All (Users, Managers, & Admins) When a customer responds to a
message
, you will also… receive an email with the content of their
message
