Adding recipients to a message
With Endear, you can send a message to one or multiple customers at once. (TIP: If you start to compose a message from the Customers module, selected recipients will automatically be added)
To Add Recipients:
1. From the compose screen, click Recipients at the top right corner of your message.
2. Select the segment of customers you want to work out of.
3. From here, standard users can message up to 100 customers to contact; managers and admins can message up to 2,500 people at once. You can choose recipients either by selecting an entire segment or by searching for specific customers and selecting them from the list by checking the box next to their name.
4. Click Insert Recipients at the bottom of the page. (TIP: The button will display the amount of recipients you've selected.) You'll see a total number of recipients at the top-right of your message, but you can repeat this process to add more.
Learn how to remove recipients from your message.