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Advice and answers from the Endear Team
Search results for:
how do i add recipients to a message
How
do
I
add
multiple
recipients
to
my messages?
Adding additional
recipients
to
and removing them from messages… Applies
to
: All (Users, Managers, & Admins) With Endear, you can send
a
message
to
one or multiple… Click on Continue After starting
a
message
, you
add
additional
recipients
Solutions Overview
How
do
I
send
a
new
message
to
a
customer?
Stay in touch with your customers by sending them engaging
messages
…
To
Start
a
Message
from
a
Customer's Profile:…
a
message
to
the customer Once you've gotten
to
the compose window via either of the above
How
do
I
add
Stories
to
a
message
?
Share Stories you've assembled straight through your
messaging
platform… Applies
to
: All (Users, Managers, & Admins) When writing
a
message
to
a
customer, you can attach… Adding Stories
to
a
message
How
do
I
add
products
to
a
message
?
When looking
to
share products with your clients, quickly
add
them into your messages with Endear's
message
toolbar… Solution Overview Compose
a
new
message
or reply
to
an existing thread… Compose
a
new
message
or reply
to
an existing thread. Step 2. Click on + Actions Step 3
How
do
I
add
a
template
to
a
message
?
Save time by using templates in your
messages
… Applies
to
: All (Users, Managers, & Admins) Adding
a
template
to
a
message
can save you
a
lot of… After adding
a
template, you can always edit and make changes
to
the text
to
add
a
personal touch
How
do
I
add
a
link
to
a
message
?
Adding clickable links
to
any email or SMS
message
is simple… Applies
to
: All (Users, Managers, & Admins) Adding clickable links
to
any email or SMS
message
is… Compose
a
new
message
. 2
How
do
I
respond
to
a
message
notification?
Respond
to
a
message
notification… Applies
to
: All (Users, Managers, & Admins) When
a
customer responds
to
a
message
, you will also… When responding
to
a
message
notification, instead of showing your personal email, the email address
How
do
I
add
products
to
a
Story?
Learn
how
to
add
additional products
to
an existing Story… Applies
to
: All (Users, Managers, & Admins) You may want
to
add
additional products
to
a
Story you've… For more information:
How
do
I
choose which details are displayed in my Stories?
How
do
I
add
a
note
to
a
customer?
How
to
add
a
note
to
a
customers profile…
Add
a
Note from the Notes Screen… Click on
Add
note in the top right 3. Enter information and click on Link
a
customer 4
What
do
customers see when
I
message
them?
What
do
customers see when
I
message
them?… Just like
a
regular email or text, you can
add
images, links, and more
to
your
message
…
To
put simply, this means your
message
will appear
to
your customer like any other text or email they
