Advice and answers from the Endear Team

Search results for:how do i add a template to a message

How do I add a template to a message?

Save time by using templates in your messages… Applies to: All (Users, Managers, & Admins) Adding a template to a message can save you a lot of… After adding a template, you can always edit and make changes to the text to add a personal touch

What are templates and how do I create one?

Create templates for frequently sent messages… Once you add a template to a message, you can keep editing the to make it feel more personal… How do I Create a Template?

How do I add a link to a message?

Adding clickable links to any email or SMS message is simple… Applies to: All (Users, Managers, & Admins) Adding clickable links to any email or SMS message is… Compose a new message. 2

How do I add products to a message?

When looking to share products with your clients, quickly add them into your messages with Endear's message toolbar… Solution Overview Compose a new message or reply to an existing thread… Compose a new message or reply to an existing thread. Step 2. Click on + Actions Step 3

How do I add Stories to a message?

Share Stories you've assembled straight through your messaging platform… Applies to: All (Users, Managers, & Admins) When writing a message to a customer, you can attach… Adding Stories to a message

How do I respond to a message notification?

Respond to a message notification… Applies to: All (Users, Managers, & Admins) When a customer responds to a message, you will also… When responding to a message notification, instead of showing your personal email, the email address

How do I send a new message to a customer?

Stay in touch with your customers by sending them engaging messages… To Start a Message from a Customer's Profile:… a message to the customer Once you've gotten to the compose window via either of the above

How do I add a note to a customer?

How to add a note to a customers profile… Add a Note from the Notes Screen… Click on Add note in the top right 3. Enter information and click on Link a customer 4

How do I schedule a message for later?

If you are on Endear's growth plan or higher, you can schedule a message to be sent at a later time or date… Applies to: All (Users, Managers, & Admins) Once you've composed a message, you can choose to send… When composing a new message you can Unschedule, Preview, or Duplicate the message

How do I add products to a Story?

Learn how to add additional products to an existing Story… Applies to: All (Users, Managers, & Admins) You may want to add additional products to a Story you've… For more information: How do I choose which details are displayed in my Stories?