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9 articles
What is AI Opportunity Engine?Learn how Endear surfaces timely outreach opportunities and draft messages so your team can engage the right customers at the right moment.
Understanding data usage in AI Opportunity EngineLearn what customer data the AI feature accesses, how it generates personalized drafts, and available privacy controls.
How AI Opportunities Are Assigned to Staff MembersLearn how Endear determines which staff member receives each AI-generated outreach opportunity
AI Opportunity Engine: FAQ & Troubleshooting GuideCommon questions and troubleshooting tips for Endear's AI Opportunity Engine
How Do Campaigns and AI Opportunities Work Together?AI Customer Outreach uses a coordinated system to deliver timely, personalized messages — without sending duplicates.
How to turn off AI Opportunity Engine notifications in EndearManage your AI Opportunity Engine alert preferences to stop receiving SMS, push, or email notifications on your mobile device.
How to review and send AI opportunity messagesReview AI-generated outreach, personalize messages, and take action on customer opportunities in the AI Opportunity Engine.
AI Opportunity Engine: Admin configuration guideSet up and manage the AI Opportunity Engine for your brand, including journey types and team access.
How to report on opportunitiesTrack AI Opportunity Engine performance with custom charts that measure message volume, replies, attributable revenue, and conversion rate.