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Support content related to Endear AI features
15 articles
- What is AI Opportunity Engine?Learn how Endear surfaces timely outreach opportunities and draft messages so your team can engage the right customers at the right moment.
- Overview of the AI Opportunity Engine 1-month trialLearn how the unlimited 1-month AI Opportunity Engine trial starts, when it ends, and how to activate paid usage before it expires.
- How to set send limits and alerts in AI Opportunity EngineCap how many opportunities your brand sends per 30 days and learn how to upgrade your limits to resume sending.
- How to complete the AI Opportunity Engine launch checklistUse the setup health check to resolve unlinked profiles, unlinked teams, and missing message templates before opportunities go live.
- How to view AI Opportunity Engine results as a managerSee your teams' opportunity funnel, trial results and status updates on the AI Opportunities page, scoped to the teams you manage.
- Understanding data usage in AI Opportunity EngineLearn what customer data the AI feature accesses, how it generates personalized drafts, and available privacy controls.
- How AI Opportunities Are Assigned to Staff MembersLearn how Endear determines which staff member receives each AI-generated outreach opportunity
- AI Opportunity Engine: FAQ & Troubleshooting GuideCommon questions and troubleshooting tips for Endear's AI Opportunity Engine
- How Do Campaigns and AI Opportunities Work Together?AI Customer Outreach uses a coordinated system to deliver timely, personalized messages — without sending duplicates.
- How to turn off AI Opportunity Engine notifications in EndearManage your AI Opportunity Engine alert preferences to stop receiving SMS, push, or email notifications on your mobile device.
- How to review and send AI opportunity messagesReview AI-generated outreach, personalize messages, and take action on customer opportunities in the AI Opportunity Engine.
- AI Opportunity Engine: Admin configuration guideSet up and manage the AI Opportunity Engine for your brand, including journey types and team access.
- How to report on opportunitiesTrack AI Opportunity Engine performance with custom charts that measure message volume, replies, attributable revenue, and conversion rate.
- How to set up your brand voice in AI Opportunity EngineMake AI-drafted opportunities sound like your store, not a template. Set your brand voice by picking a handful of message examples per journey.
- How abandoned cart works in EndearLearn how Endear detects abandoned carts, surfaces them as outreach opportunities, and helps your team recover sales with personalized follow-up messages.