Skip to main content
All CollectionsIntegrations
Gorgias x Endear Integration

Gorgias x Endear Integration

Learn how about how integrating Gorgias with Endear can centralize your ticket management and enhance your customer support.

Updated over a week ago

Centralized Ticket Management:

With Gorgias integration, access all recent support tickets from within your platform's dashboard. Gain real-time visibility into the status of tickets, allowing for swift resolution and improved response times.

Step 1 screenshot

Customer Profile Integration:

Support tickets will appear seamlessly on individual customer profiles in Endear.

View detailed histories of customer interactions, enabling personalized and concise messages to your customers

Step 2 screenshot

Prevent Over-Communication

It might be the right time to message a customer when they're currently dealing with a support inquiry. With Gorgias integrated, you can now prevent campaigns from contacting individuals who have recently been reached out to through Gorgias. You can now exclude people who have been recently contacted in the Suppression rules of your Campaign. This helps you maintain a balanced and non-intrusive communication approach.

Check Gorgias
Did this answer your question?