Go to Endear
Advice and answers from the Endear Team
Search results for:
why am i seeing different sales totals in my reports
Why
am
I
seeing
different
sales
totals
in
my
reports
?
Your total
sales
and messages sent over time numbers may differ based on certain selected timeframes… Applies To: All (Users, Managers & Admins) You can find the a "total
sales
" value n
in
both your…
Sales
over Time
Written by
Angela Lynch
Updated over a week ago
Why
does
my
link change when
I
send a message?
Why
does
my
website link look
different
in
my
message when sent?… Applies to: All (Users, Managers, & Admins)
Seeing
that the original link that was sent to a customer… has changed
in
format?
Written by
Angela Lynch
Updated over a week ago
Why
don't
I
see
my
customer's purchase
in
the
sales
report?
Find out
why
a customer's purchase might not show
in
your
Sales
report… There are 2 reasons
why
a customer's purchase might not show
in
your
Sales
report: The sale happened
Written by
Angela Lynch
Updated over a week ago
I'm unable to hyperlink a URL to text...
am
I
doing something wrong?
Why
can't
I
hyperlink
my
url
in
a text message?
Written by
Angela Lynch
Updated over a week ago
Why
does the same transaction show up twice?
Find out
why
a transaction might show up twice
in
your
Sales
report… customer and both messages fall within the window of attribution, the transaction will show up twice
in
Written by
Angela Lynch
Updated over a week ago
Why
do
I
see
reports
created by Endear?
Endear creates helpful
reports
on your behalf… Applies to: All (Users, Managers, & Admins)
In
your Insights page, you may notice a few
reports
with… Endear's logo - these are
reports
that already have the right filters and defaults to be of immediate
Written by
Angela Lynch
Updated over a week ago
How do
I
see and manage
reports
in
Endear?
You can access and create
reports
about users' performance through Endear's Insight module… Applies to: All (Users, Managers, & Admins) You can find all
reports
available to you through the… Pinned:
Reports
that you have pinned for priority display
Written by
Angela Lynch
Updated over a week ago
How do
I
add
reports
to
my
Home page?
Track your team's
sales
performance
in
Endear … Which Stories will
I
see on
my
Home page? Which tasks will
I
see on
my
Home page?… Applies to: Admins Once logged
in
, from the Home page, you will be able to monitor your team's
sales
Written by
Angela Lynch
Updated over a week ago
How do
I
filter and adjust
my
reports
' results?
Apply filters to your
reports
to adjust the information displayed displayed… Setting the interval (messaging
reports
only)… Grouping By (message
reports
only)
Written by
Angela Lynch
Updated over a week ago
How do
I
export data from
reports
?
This is a useful tool to send to others so they can import the data effortlessly into a
different
application… At the top right of the screen, click the Export button Confirm you'd like to export your
sales
… Confirm you'd like to export your
sales
by typing the number of rows that will be exported and click
Written by
Angela Lynch
Updated over a week ago
