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Advice and answers from the Endear Team

Search results for:which sales will get added into my sales reporting

How to track campaign performance and usage in Endear
Monitor campaign effectiveness, analyze message metrics, and review sales data through detailed reporting features… Tracking Campaign Performance (Sales Generated)… specific campaign: Review detailed metrics for an individual campaign, including message reach and sales
Why do sales totals differ across my reports?
Learn why sales numbers may differ between various reports… Applies To: All (Users, Managers Admins) You may notice that your sales numbers in your Team sales… Team Sales Report
Reading your Sales Over Time Report
This report provides helpful data about every purchase attributed to a message sent through Endear… Applies to: All (Users, Managers, & Admins) In the "Sales over time" report, you'll find a recap… These values will adjust to reflect the changes you make in date range and the filters you apply
What are Verified vs. Unverified Conversations?
How to handle unverified Sales Chat conversations… As conversations from Sales Chat come in, Endear distinguishes them as either verified or unverified
Why don't I see my customer's purchase in the sales report?
Find out why a customer's purchase might not show in your Sales report… There are 2 reasons why a customer's purchase might not show in your Sales report: The sale happened
What purchases get tracked in Endear?
Learn which customer purchases appear in your sales reports and how orders from connected channels are recorded… While the order numbers and transaction totals will be the same, each entry will have an "attributable… Why is a purchase not appearing in my sales report?
How do I see what message prompted a sale?
See what message prompted a sale from your Sales module under Insights… View what message prompted a sale… Applies To: All (Users, Managers & Admins) From the "Sales over time" report in Insights, you can
How do I merge customers?
Merge duplicate customer records to improve data accuracy and sales attribution… Merging customer profiles allows you to consolidate duplicate customer records in Endear, which improves sales… Important: When you merge customer profiles, Endear will permanently move all their data to the primary
How do I view the full order details of a purchase?
You can view the full order details of conversion through your sales over time report… Applies to: All (Users, Managers, & Admins) Dig into the details of your customers orders to view sales… From the Insights module, click on the Create Report button and select "Sales Over Time" 2
What do Endear's default reports tell me?
Endear provides basic reports out-of-the-box to help you understand how your team is doing… Team sales this month:… based on your "Sales Over Time" report and your "Messages sent over Time"