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Advice and answers from the Endear Team

Search results for:when will my data import be finished
Where is my customer data?
Learn how to import your customer data… Solution Overview Endear will automatically start importing your Shopify customer data, historic… It can take anywhere from 24-48 hours for your data to be fully imported and you can always check the
How do I import Attentive subscriber data into Endear?
Submitting a CSV is the only way to import historical Attentive data into Endear… Opt-In Time: The date and time when the customer opted-in to receive communications… Opt-Out Time: The date and time when the customer opted-out of communications
How to use the CSV Importer tool
Import bulk data from spreadsheets including customers, products, locations, staff members, and more using CSV files… If you upload your files directly in a workbook, your data may not appear and you won't be prompted to… The system will automatically match fields when possible, especially if you've used our templates
How long can my text messages be?
If you send only one image, we will attempt to deliver it as an MMS (the image will be visible in the… Due to global carrier limitations, we cannot promise that images will be rendered in your message, but… the image will always be available through a link
Can I bulk add or import customers?
How to import your customer lists from a CSV file into Endear… Keep in mind, Endear will automatically de-duplicate your data every few hours… on Import data Click on Upload file and choose your spreadsheet (Optional) Map your incoming
Understanding Endear's automated customer deduplication process
Learn how Endear will automatically de-duplicate your customers to regularly maintain your data… hours to identify and fix duplicates Temporary duplicates in your customer list are normal and will… You can also use this method to merge customers who may not be recognized by our system as duplicates
How do I turn an import into an Audience?
Create an audience of a recent import of customers… Applies to: Admins When you import new customers into Endear, you may want to also create an audience… -Review the tags and click on Transform Data to save
Which conversations will I see on my Home page?
For more information: Which tasks will I see on my Home page? Still Need Help?… Applies to: All (Users, Managers, & Admins) The Conversations card on your Home page will display
What tasks will I see on my Home page?
Applies To: All (Users, Managers, & Admins) The Tasks sidebar on your Home page will display both… This is an easy way to keep track of your to-do list when you first log in to Endear
Why does my link change when I send a message?
When your customer clicks on the link, it will redirect them to the original link you included in the… Every link in messages sent through Endear will get shortened