Skip to main content

How to use the CSV Importer tool

Import bulk data from spreadsheets including customers, products, locations, staff members, and more using CSV files.

Updated today

Applies to: Admins

Overview

Endear's CSV Importer Tool allows you to easily imports data from other places as long as it's in a spreadsheet. You can import customers, locations, products, product variants, staff members, purchases, purchase line items, and refunds.

The process involves three main steps:

    1. This is technically optional, but we highly recommend reviewing the columns and using our templates

Step-by-Step Guide

Setup the CSV Importer

  1. Select Settings

    Step 1 screenshot

  2. Select Integrations

    Step 2 screenshot

  3. Select the Add Integration

    Step 3 screenshot

  4. Search an select CSV Import

    Step 4 screenshot

  5. Name the CSV Integration and select Create

    Step 6 screenshot


Formatting your CSV files

You can find the latest reference for all of our CSV importer files in our product documentation.


Submit your data

  1. Select the import job you created

  2. Go to Files, and select Upload file

    1. This step is important. If you upload your files directly in a workbook, your data may not appear and you won't be prompted to map the fields.

  3. Select the uploaded file and select Import

  4. Select the corresponding sheet, and then select Continue

  5. (Recommended) Map your incoming fields to the destination field. The system will automatically match fields when possible, especially if you've used our templates

  6. Select Continue

  7. Review and fix any errors that appear, then select Confirm & submit

  8. Review the confirmation messages then select Confirm

  9. From the Success message, select Back to Endear

Step-by-Step Guide

1. Click on Settings

2. Select Integrations


3. Click on the Importer Integration



4. Click on Import


5. Select + Create job

6. Click on Continue

7. Go to Files, and select Upload file

Important: Make sure you go to Files to upload. If you upload your files directly into a workbook sheet (i.e., Customers, Staff members, etc), your data may not appear and you won't be prompted to map the fields.


8. Select the uploaded file and select Import

9. Select the corresponding sheet, and then select Continue.

10. (Recommended) Map your incoming fields to the destination field. The system will automatically match fields when possible, especially if you've used our templates. Then select Continue.

11. Review and fix any errors that appear, then select Confirm & submit

12. Review the confirmation messages then select Confirm

13. From the success message, select Continue to upload more files to this import job or select Back to Endear

Did this answer your question?