Search results for: how do i reply to an existing thread with a customer

Search results for: how do i reply to an existing thread with a customer

How do I reply to an existing thread with a customer?

Reply to customer's recent message or follow up on a previous message you sent

Written by Angela Lynch
Updated over a week ago

How do I assign myself to a customer?

You'll be able to assign yourself to a new or existing customer

Written by Angela Lynch
Updated over a week ago

How do I archive a customer?

Customers cannot be deleted in Endear; however they can be archived.

Written by Angela Lynch
Updated over a week ago

How do I resubscribe a customer to messages?

Resubscribe a customer to messages

Written by Angela Lynch
Updated over a week ago

How do I send a new message to a customer?

Stay in touch with your customers by sending them engaging messages

Written by Angela Lynch
Updated over a week ago

How do I know who is assigned to a customer?

Easily tell who is assigned to a customer

Written by Angela Lynch
Updated over a week ago

How do I create a task for a specific customer?

Create a task for a specific customer

Written by Angela Lynch
Updated over a week ago

What are message statuses and how do I change them?

How do I change a message's status?

Written by Angela Lynch
Updated over a week ago

How do I move an email address or phone number to a different team?

Learn how to move an existing contact method & all of its existing conversations to a different team

Written by Jinesh Shah
Updated over a week ago

Can I include images in my messages?

Easily include images in your messages

Written by Angela Lynch
Updated over a week ago