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Advice and answers from the Endear Team
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how do i remove recipients from a message
How
do
I
add multiple
recipients
to my messages?
Adding additional
recipients
to and removing them
from
messages… Removing
Recipients
from
a
message
… Click on Save You can
remove
any customers
from
your draft before sending
a
message
How
do
I
add or
remove
participants
from
a
conversation?
Adding and removing participants
from
a
conversation… To
remove
a
participant… To Add
a
participant
How
do
I
add and
remove
tags
from
customers?
Remove
a
tag
from
an individual customer Add tags for multiple customers
Remove
tags… Select
Remove
Tags
from
the drop down. Step 3. Search or select the tags you want to
remove
… 2. To
remove
a
tag for an individual customer:
How
do
I
start
a
new
message
from
my Home page?
Learn
how
to quickly compose
a
message
when you login to Endear …
How
to start
a
new
message
from
Home page… Send
a
Message
button
from
the Quick Action cards on the Home Page
How
do
I
send
a
new
message
to
a
customer?
Stay in touch with your customers by sending them engaging
messages
… Review your
recipients
for the
message
and add/
remove
recipients
as needed…
How
to Start
a
Message
What
do
customers see when
I
message
them?
What
do
customers see when
I
message
them?… Just like
a
regular email or text, you can add images, links, and more to your
message
… The magic behind the success of Endear messages is the personal nature of the
message
How
do
I
add products to
a
message
?
Easily add product images to emails or text
messages
to give customers rich information right at their fingertips… Overview Compose
a
new
message
or reply to an existing thread… Compose
a
new
message
or reply to an existing conversation thread. 2
How
do
I
respond to
a
message
notification?
Respond to
a
message
notification… Applies to: All (Users, Managers, & Admins) When
a
customer responds to
a
message
, you will also… When responding to
a
message
notification, instead of showing your personal email, the email address
How
do
I
add
a
template to
a
message
?
Save time by using templates in your
messages
… Applies to: All (Users, Managers, & Admins) Adding
a
template to
a
message
can save you
a
lot of… Overview: Compose
a
new
message
Click on Actions > Insert Templates Select your template
How
do
I
add
a
link to
a
message
?
Adding clickable links to any email or SMS
message
is simple… Compose
a
new
message
. 2… Select/Highlight the text in your
message
that needs to be linked. 3
