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Advice and answers from the Endear Team
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how do i remove recipients from a message
How
do
I
add multiple
recipients
to my messages?
Adding additional
recipients
to and removing them
from
messages… Removing
Recipients
from
a
message
… Click on Save You can
remove
any customers
from
your draft before sending
a
message
How
do
I
add or
remove
participants
from
a
conversation?
Adding and removing participants
from
a
conversation… To
remove
a
participant… To Add
a
participant
How
do
I
add and
remove
tags
from
customers?
Remove
a
tag
from
an individual customer Add tags for multiple customers
Remove
tags… Select
Remove
Tags
from
the drop down. Step 3. Search or select the tags you want to
remove
… 2. To
remove
a
tag for an individual customer:
How
do
I
start
a
new
message
from
my Home page?
Learn
how
to quickly compose
a
message
when you login to Endear …
How
to start
a
new
message
from
Home page… Send
a
Message
button
from
the Quick Action cards on the Home Page
How
do
I
send
a
new
message
to
a
customer?
Stay in touch with your customers by sending them engaging
messages
… Review your
recipients
for the
message
and add/
remove
recipients
as needed…
How
to Start
a
Message
How
do
I
message
multiple customers?
Learn to send bulk
message
customers via email, SMS, or WhatsApp messages… What are merge fields and
how
do
I
use them?
How
do
I
create
a
Campaign?…
How
to bulk
message
multiple customers
How
do
I
respond to
a
message
notification?
Respond to
a
message
notification… Applies to: All (Users, Managers, & Admins) When
a
customer responds to
a
message
, you will also… receive an email with the content of their
message
What
do
customers see when
I
message
them?
What
do
customers see when
I
message
them?… Just like
a
regular email or text, you can add images, links, and more to your
message
… The magic behind the success of Endear messages is the personal nature of the
message
How
do
I
schedule
a
message
for later?
Schedule messages to send messages at
a
specific date and time that works best for your audience… You can schedule messages when composing
from
the inbox,
a
customer profile, an audience, or directly…
from
the floating composer in
a
conversation thread
How
do
I
add
a
template to
a
message
?
Save time by using templates in your
messages
… Applies to: All (Users, Managers, & Admins) Adding
a
template to
a
message
can save you
a
lot of… Overview: Compose
a
new
message
Click on Actions > Insert Templates Select your template
