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Advice and answers from the Endear Team

Search results for:how do i add a template to a message

How do I add a template to a message?
Save time by using templates in your messages… After adding a template, you can always edit and make changes to the text to add a personal touch… and Click Confirm Template Choose to Replace Draft or add to Draft
How to create and use templates in Endear
Create message templates to save time with repeated content like thank-you notes and welcome messages… Once you add a template to a message, you can keep editing the to make it feel more personal… Compose your template message content
How do I add products to a message?
Easily add product images to emails or text messages to give customers rich information right at their fingertips… Applies to: All users When messaging with customers, you may want to add product images directly… Compose a new message or reply to an existing thread
How do I add Stories to a message?
Share Stories you've assembled straight through your messaging platform… like to add and Click Insert Story You can now see your story in the message composer… Adding Stories to a message
Template Database
A list of popular templates to use in Endear messages… [XXXX] represents a spot that the user of the template needs to manually insert information to personalize… the template to the customer they are sending it to
How do I add a link to a message?
Adding clickable links to any email or SMS message is simple… Compose a new message. 2… Select/Highlight the text in your message that needs to be linked. 3
How do I add multiple recipients to my messages?
Adding additional recipients to and removing them from messages… Click on Continue After starting a message, you add additional recipients Solutions Overview… To Add Recipients:
How to set up your brand voice in AI Opportunity Engine
Make AI-drafted opportunities sound like your store, not a template. Set your brand voice by picking a handful of message examples per journey… This opens the journey editor, where you'll add the templates that teach the AI your brand voice for… You can always add more — the AI will get better with more examples. 4
How do I track the performance of my templates?
How to see how your template performed in Insights… +Filter Select By Messages Select Message Template and Select the Template you would like… Select Message Template and Select the Template you would like to see 6
Can I save a message?
Write a message and save it to edit or send later… How do I Save a Message?… Applies to: All (Users, Managers, & Admins) In Endear you no longer need to manually save a message