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how can i track engagement with utms
How
can
I
use UTM's to
track
customer
engagement
?
Customer interactions on messages and Stories
can
be tracked in Google Analytics and other similar platforms through our default UTM's… These UTM parameters are added so that your team
can
use your Google Analytics reporting to
track
any… Below is a breakdown of
how
to read the UTM's to understand customers' behavior
Written by
Angela Lynch
Updated over a week ago
How
do
I
know if a customer has viewed my Story?
Keep
track
of
how
your customers are interacting
with
your content … Whether you're sharing a Story
with
one or multiple customers, you
can
always see
how
many people have… viewed the Story and
how
many people have clicked through to your e-commerce site within the last 30
Written by
Angela Lynch
Updated over a week ago
How
do
I
track
the performance of my templates?
How
to see
how
your template performed in Insights…
How
to
track
the usage of Templates…
How
to
track
the performance of templates
Written by
Angela Lynch
Updated over a week ago
How
do
I
see the performance of our Campaigns?
How
to
track
the usage of Campaigns…
How
to
track
the performance of Campaigns
Written by
Angela Lynch
Updated over a week ago
Do iOS updates affect our message
engagement
reporting?
Applies to: Admins Any updates to iOS that would affect the ability to
track
open rates and click
Written by
Angela Lynch
Updated over a week ago
How
do
I
add a new task from Home?
Keeping
track
of your to-do list in Endear…
How
do
I
create a task?
How
do
I
create a task for a specific segment?… Applies To: All (Users, Managers, & Admins) You
can
easily keep
track
of you to-do list from your
Written by
Angela Lynch
Updated over a week ago
Can
customers start conversations
with
me?
Anyone
can
write in to contact you directly over email or SMS… This means anyone
can
write in to contact you directly over email or SMS… When you receive an inbound email or an SMS, you
can
access the message they've sent you from your Messaging
Written by
Angela Lynch
Updated over a week ago
What are message statuses and
how
do
I
change them?
How
do
I
change a message's status?… of a message is a great indicator to know when you still need take action on any messaging threads
with
… Learn more about
how
your inbox sections work
Written by
Angela Lynch
Updated over a week ago
How
do
I
add reports to my Home page?
Track
your team's sales performance in Endear … Which Stories will
I
see on my Home page? Which tasks will
I
see on my Home page?… Admins Once logged in, from the Home page, you will be able to monitor your team's sales performance
with
Written by
Angela Lynch
Updated over a week ago
Which tasks will
I
see on my Home page?
How
do
I
create a task for a specific segment?
How
do
I
mark a task as complete?… For more information:
How
do
I
create a task?… You
can
learn more in our help section on Tasks
Written by
Angela Lynch
Updated over a week ago
