Endear analyzed hundreds of campaigns and their performance to identify the best times to contact your customers. Based on campaign performance data, here are the optimal times to schedule your campaigns for maximum engagement:
Email Campaigns
Best performance: 7:00 AM - 10:00 AM and 4:00 PM - 7:00 PM (local time)
These windows show the highest conversion rates and engagement
SMS Campaigns
Peak reply rates: 9:00 AM - 10:00 AM (local time)
Secondary window: 11:00 AM - 12:00 PM
Avoid: 12:00 PM - 1:00 PM (lunch hour shows notable dip in conversions)
Remember to set your campaign timezone to match your target audience's location for best results. The timing recommendations above are based on the campaign's configured timezone. For help building your campaign, refer to this guide.
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