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Advice and answers from the Endear Team

Search results for:who can see my drafts
How do I see all my drafts?
Access all of your drafts from your inbox… You can access all of your drafts from your inbox. Only you can see and send your drafts… 2. Click on Drafts
Who else can see and respond to my messages?
Anyone in your location and any account admins can see and respond to your conversations in the team inbox… You can see who is in your location from the Home screen. Still Need Help?… Applies to: All (Users, Managers, & Admins) Anyone in your location and any account admins can see
Who else has access to templates?
See who can view and edit templates… Who can edit a template?… The only users who can edit a specific template are: an admin Still Need Help?
Why were some customers left out of my campaign?
There are customers who were omitted from my campaign message… You'll see an Omit Reason next to each contact… If all of your senders are not members of any teams, you will also see this Omit Reason
How can I restrict who a store team can contact?
team members, purchase location history, and geographic proximity Permission controls to manage who… If you want to see if a team has any active audience restrictions, follow the steps below: 1… You can change these settings by selecting "Edit". Still Need Help?
How do I see my current subscription?
Applies to: Admin You can view your current subscription on your Billing page
How can I change the Sender name customers see when they receive my emails?
The Sender name, or vanity name, is the name customers see in their inbox instead of an email address… The Sender name, which is also called the “From” name or "From" line, is the vanity name customers see… The email address they will see is the one connect to your team
Where can I see all the customers assigned to me?
You can find who your admins are here: https://app.endearhq.com/admin/crm/settings/users Solution… User" or apply this filter to any other Audience to see who in the audience is assigned to you… You can re-create this Audience for yourself or any other user on your team by adding the filter "Assigned
Which conversations will I see on my Home page?
For more information: Which tasks will I see on my Home page? Still Need Help?
How do I see and analyze all my appointments?
Learn about how you can view upcoming and past appointments so you both plan for the future and maintain a record… The Appointments dashboard is a place where you can view and assess all of your appointments